Job Description

Agilent inspires and supports discoveries that advance health and quality of life by helping our customers solve the most challenging problems.

We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise.

Agilent enables customers to gain the answers and insights they seek, so they can do what they do best: improve the world around us.

Information about Agilent is available at www.agilent.com.

We are looking for a collector to support the DACH collection team.

Are you results oriented with strong finance and communication skills?

If yes, then you should apply for this post in our Global Credit and Collections team based in the WTC in Barcelona.

In this dynamic and proactive role as a collector, you will take care of customer relation management, investigate issues that occur after sales and clarify mismatching payments with customers, accounting and business.

It is important to maintain customer accounts, good documentation and to follow-up rigorously on payment reminders.

Communication with our customers will happen mostly via telephone and email.

Your key objective will be to reduce the number of days our invoices are unpaid (days sales outstanding) and maintain the quality of the ageing of invoices. As such, you will be driven to achieve a low percentage of overdue invoices in your client portfolio, the level of on-account payments, collections percentage, as well as asserting your influence on client payment behavior while ensuring compliance with Agilent Policies, Guidelines, Business Conducts.

This is a critical job to the organization as your responsibility may cover a portfolio of $12 million in receivables, covering approximately 350 customers. The quicker we get our invoices paid the healthier the organization is. Your contribution has a direct impact on our business performance.

If you’re ready to take on this challenge, we look forward to your application!

Qualifications

To be successful in this role you should hold a bachelor’s degree in business administration, Economics, or a related field, with strong Microsoft Office skills, particularly in Excel.

Experience in the DACH (German-speaking) market is preferred, along with an international background. You should be comfortable engaging with customers and working in a finance environment that prioritizes quality and innovation. Strong problem-solving, analytical, and teamwork skills are essential.

Customer service experience is required, and any experience in credit collections is positively valued. The ideal candidate is ready to go the extra mile, handle occasional stress, and take on additional responsibilities.

Language requirements for this position include native-level German and English. Additional languages, such as French, are a bonus.

We offer:

Opportunities for training and development.A commitment to work/life balance through a hybrid work model.A competitive compensation package, including medical coverage, meal vouchers, and more.A company culture rooted in innovation, teamwork, integrity, trust, respect, focus, and open communication.A multicultural, diverse and inclusive environment that values the perspectives of our employees.

Location: World Trade Center (WTC).

Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.

Additional Details

This job has a full time weekly schedule.

Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locations

Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.

Travel Required: No

Shift: Day

Duration: No End Date

Job Function: Customer Service