Job Details Division: [[division_obj]] Location: [[filter4]] , [[filter3]] , [[filter2]] Other Available Locations: [[mfield1]] Purpose This is an in office, non-remote position located in Fort Wayne, IN. Manages customer accounts, initiates appropriate action and maintains customer records for business locations. Basic Job Functions: + Work closely with locations, sales staff, billing department and other accounting personnel on the management and administration of a large portfolio of accounts. + Review assigned accounts and initiate collection action by contacting each account via telephone, email or written communication. + Reconciling discrepancies with Customer by providing project recaps and other related backup documentation (i.e. copy of quote, invoices, bills of lading, change orders, etc.) + Initiate and provide appropriate collection action, short pay and dispute resolution as well as customer file record maintenance. + Proactively research customer issues with locations and/or billing department for timely resolution. + Review accounts daily and provide updates as necessary to locations and Credit Manager regarding past due accounts. + Establish and maintain effective and cooperative working relationships with inside and outside customers + Provide backup and support to cover other members of the department as needed. + Must adhere to Nucors safety programs and standards. + Demonstrate conduct consistent with Nucors vision and values. + Other duties as assigned by supervisor. [[cust_safetyState]] Minimum Qualifications: + Legally authorized to work in the United States without company sponsorship now or in the future. + Must have high school diploma, GED or local/state equivalent + One to three years experience in accounting related position, preferable commercial Credit and Collections. Detailed Selection Criteria: + Must have the ability to review and interpret purchase orders and other related contract documents. + Proven ability to overcome obstacles and get results. + Must be able handle difficult situations in a professional manner. + Ability to use independent judgment and to manage and impart confidential information. + Strong negotiation, oral, analytical and problem-solving skills are a must. + Must be detail-oriented, diligent and able to work well in a fast-paced environment. + Excellent computer skills needed. + Working knowledge in Microsoft Excel and Word. Preferences: Familiarity with construction industry requisition process is desirable but not required. Physical Demands + Typical office activities + Walking, sitting, standing, bending + Using hands to operate objects, tools, computers and other electronic equipment + Lifting/handling computers and related equipment (typically not more than 25 pounds) + Vision abilities including close vision and adjusting focus + Moderate noise level Special Demands Overtime may be required. Nucor is an Equal Opportunity/Affirmative Action Employer M/F/Disabled/Vets and a drug free workplace