Credit & Collections Analyst - ( 250000B ) **Description** **CONSTRUCTION SPECIALTIES, INC.** Founded in 1948, Construction Specialties (CS) is a specialty building products manufacturer. CS provides solutions to building challenges that architects, designers, building owners, facility managers, and contractors face every day. Since inventing the first extruded louver, CS has become a global leader in all our product categories. Our products are a part of some of the most iconic buildings around the world–from the world’s tallest tower, Burj Khalifa in Dubai, to the Oculus at the World Trade Center Transit Hub in Manhattan. If you want to work in an inspiring atmosphere and collaborate with customers and colleagues to solve challenges, we're the right place for you. CS: People. Buildings. Better. _Equal opportunity is not only the law but is the basis of how we ensure that our workplace fosters an environment of fairness, equality, and respect. It is the policy of Construction Specialties to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by applicable federal, state or local law._ **SCOPE OF POSITION:** Contacts, reviews, monitors and evaluates various credit sources, credit files, customer accounts, and delinquent payments. Establishes customers’ line of credit and compiles information and calls and/or sends standard and special legal forms to credit organizations, banks and loan associations. Maintains records on incomplete files, credit risks and delinquent accounts. Reviews lists for delinquent accounts and prepares follow-up letters. Operates computer terminal to input or update accounts. **ESSENTIAL DUTIES AND RESPONSIBILITIES** _To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions._ + Gathers and compiles credit information using established and well-defined procedures. + Maintains reports on credit risks in granting credit to new customers or in the review of credit extension requests. + Evaluate credit worthiness and establishes customers line of credit. + Mails form letters to customers to encourage payment of delinquent accounts. + Confers with customer by telephone in attempt to determine reason for overdue payment, reviewing terms of sales, service, or credit contract with customer. + Confers with supervisor concerning the resolution of difficult cases. + Contacts delinquent account customers. Documents all customer telephone inquiries to ensure accurate credit data. + Records information about financial status of customer and status of collection efforts. + Prepares liens, waivers, special billing forms, and statutory notices to owners or lenders. + Processes claims in bankruptcy or legal proceedings. + Assists in confirmation of receivables, bad debts and reserve accounts. + Sorts and files correspondence. + Grants extensions of credit. + Prepares reports reflecting status of credit and collection activity in area of responsibility. + Assists with year-end audit. + Ensures conformance to all aspects of the ISO 14001 standard and Construction Specialties’ Environmental Management System (EMS), including its environmental policy while performing job functions that may have a significant impact on the environment. + Performs other related duties as assigned by management. **Qualifications** **KNOWLEDGE/ SKILLS/ EXPERIENCE/ EDUCATION:** (Minimum Education and/or Experience required) + Associate degree (A. A.) or equivalent from two-year college or technical school; one to three years related experience and/or training; or equivalent combination of education and experience. + Ability to read and interpret credit documents, customer accounts and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively to customers, credit sources, and employees of organization. + Strong interpersonal/customer contact/negotiation skills. Must be able to build positive working relationships. Computer literate. Ability to excel in team environment. Ability to aggressively pursue problem accounts and gain commitment while maintaining a positive company image. + Excellent follow-up skills be well organized and have ability to initiate action when confronted with a problem. Must have high stress tolerance level. **Primary Location** : US-PA-Muncy : Finance **Travel** : No **Employee Type:** : Full-Time Regular **Req ID:** 250000B