A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.

The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.

Position Purpose

Responsible for the daily credit and collections management duties of the credit department within the guidelines set forth in the company credit policy. The execution of these tasks must be accomplished in the manner which is both sales supportive, minimizes bad debt losses and maximizes cash flow.

Major Tasks, Responsibilities, and Key Accountabilities

•Protects the company’s liquid assets and accounts receivable by conducting credit investigations on existing customers to extend or raise credit limits.

•Evaluates and analyzes a customer’s creditworthiness by leveraging key performance indicators and external reporting to proactively monitor the health of their assigned A/R portfolio.

•Manages and maintains a high-quality account receivable portfolio by taking the necessary steps to ensure credit decisions are based on prudent credit risk review.

•Makes collection calls on major accounts, problematic accounts, overdue accounts, reconciles account discrepancies (disputed invoices), establishes credit limits, and negotiates payment schedules.

•Escalates customer issues and root-cause drivers of disputes to sales leaders facilitating improvement in processes and customer service. 

•Applies credit holds judiciously to achieve financial/collection goals while minimizing relationship deterioration.

•Executes mechanic’s liens and bond claim filings based on understanding of state specific statutory guidelines for private and public projects.

•Provides collections direction to less experienced team members as it relates to high-risk accounts and accounts with large past due balances. Mentors non-exempt associates contributing to the development of strong bench strength.

Preferred Qualifications

• Degree in Finance, Accounting or related field. 
• Experience in credit, collections, and/or accounts receivable in the construction/supply industry.
• Strong communication and problem solving skills.
• Prior customer service experience.

If you’re looking to play a role in building America, consider one of our open opportunities. We can’t wait to meet you.