The Credit/Collections Analyst supports internal stakeholders and processes related to Credit Management. The position will evaluate and establish customer lines of credit and assign customer risk classifications in accordance with departmental standards, provide risk mitigation measures for high-risk accounts to minimize bad debt expense, and work closely with cross-functional teams to support our effort to help maintain a current status within established credit limits and enforce terms compliance. The Credit / Collections Analyst will work with Order to Cash colleagues and customers on collection related efforts to minimize deductions, resolve issues and ensure timely collection of open invoices. The Credit / Collections Analyst participates in audits, compliance with internal controls, month end related tasks, and oversight of accuracy and process adherence. This position reports to the Sr. Manager, Order to Cash.

Employee Type:

Full time

Location:

WI Green Bay

Job Type:

Finance Credit & Collection

Job Posting Title:

Credit & Collections Analyst

Job Description:

Schedule: Remote Mon and Fri; In office Tues to Thurs

Work Location: 1120 Employers Blvd, De Pere, WI

Benefits: Medical, Dental, Vision, 401(k) with match, STD/LTD/AD&D/Life, HSA, FSA, EAP, Hospital indemnity, Accident Insurance, Identity and Fraud Protection Plan, Legal, and Critical Illness.

Salary, based on experience and other qualifications: $56k to $87k Annually with additional bonus potential

Roles & Responsibilities:

Investigates and evaluates new credit applications to recommend and establish adequate credit limits and appropriate credit risk class.

Ensures high risk customers are identified and communicated on a timely basis to leadership, Commercial Excellence and Finance teams.

Effectively works with internal partners to manage our ongoing Sales relationships and help mitigate our exposure, while maintaining customer goodwill.

Responsible for performing credit review in accordance with company standards, making recommendations to credit limits and risk classification based on financial statement analysis, industry experience, payment trends and third-party reporting.

Responsible for daily monitoring and release of credit restricted orders, engaging proper team members when necessary.

Place outbound collection calls in a professional manner while maintaining customer relations. 

Collection efforts to aid Deductions team members with the recovery of unauthorized customer deductions and unearned cash discount deductions.

Troubleshoots and resolves issues.

Identifies process improvement opportunities and actively works to implement them.

Maintains desktop procedures.

Assists with the monthly and quarterly reporting and analysis, and periodic SAP testing.

Projects and audit requests as assigned.

The duties and responsibilities described are not a comprehensive list of all tasks. Additional tasks and duties may be assigned from time to time as necessitated by business needs.

Qualifications & Experience:

Bachelor’s degree in Finance or Accounting preferred

Minimum of 2 years of experience working within credit function required

Understanding and application of credit collection principles and bankruptcy laws required

Experience within the Consumer-Packaged Goods industry preferred

Experience with SAP preferred

Process improvement experience preferred

Demonstrated strong financial and analytical skills required

NACM professional designation of CBA, CBF, CCE, CICP is a plus

Ability to think creatively and solve problems, using sound judgement

Exceptional organizational skills with the ability to perform multiple tasks in a fast-paced dynamic work environment, meeting deadlines with accurate and detailed results

Results driven with a focus on high performance, and attention to detail

Excellent communication skills (formal and informal) with business acumen and ability to communicate with all levels of the organization, setting a tone of working in partnership and collaboration

Strong MS Office skills (Excel, Word, PowerPoint, and Teams)

Occasional travel to business meetings may be required

EEO Statement:

Winland Foods believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit develop, and retain the most talented people from a diverse candidate pool. Winland Foods is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law.