Responsibilities: 

Build and maintain relationship with internal and external business partners  

Manage a collection portfolio by monitoring and collecting open invoices  

Interact with customers primarily by email and telephone  

Maintain transparent, accurate and standard collections notes  

Identify and open dispute case and escalate if needed 

Timely escalation of collection issues in accordance with department guidelines 

Frequently review sales orders on hold 

Maintain documentation as per internal controls & SOX /audit requirements 

Support the organization with timely month-end closing 

Qualifications: 

Excellent verbal and written communication skills in English and any other language (as per required in role) 

Ability to build effective relationships with customers via phone 

Good analytical, research and problem-solving skills with keen attention to detail 

Bachelor's or Master's Degree preferred but not essential 

0–1-year relevant experience, fresh graduates are welcome 

Experience with Microsoft Office products is a plus