Line of Business: Service & Support

Pay Range: $66,980.00 – $82,610.00

About Us

Heidelberg Materials is one of the world's largest suppliers of building materials. Heidelberg Materials North America operates over 450 locations across the U.S. and Canada with approximately 9,000 employees.

What You'll Be Doing

Process and reconcile a high volume of customer payments.Provide first tier customer support. Includes monitoring and responding to requests via Credit Phone line and email InboxesSupport external customer setup and access to our customer facing digital solutionsCultivate and maintain enduring relationships with external customers to enhance customer relations and optimize pay practicesProvide pertinent value-added information on a timely basis to Credit ManagementWork closely with Credit management to assist in reconciliation and collection of data and evidence in effort to maintain our Lien and Bond rights where applicable

What Are We Looking For

Strong analytical and problem-solving skills.Excellent communication and negotiation abilities.Proficiency in financial software and Microsoft Office Suite.Ability to work independently and as part of a team.High attention to detail and organizational skills.

Work Environment

Fast-paced and dynamic work setting.Collaborative and supportive team culture.Opportunities for professional growth and development.

What We Offer

Competitive base salary.401(k) retirement savings plan with an automatic company contribution as well as matching contributions.Highly competitive benefits programs, including:Medical, Dental, and Vision along with Prescription Drug Benefits.Health Savings Account (HSA), Health Reimbursement Account (HRA), and Flexible Spending Account (FSA).AD&D, Short- and Long-Term Disability Coverage as well as Basic Life Insurance.Paid Bonding Leave, 15 days of Paid Vacation, 40 hours of Paid Sick Leave, and 10 Paid Holidays.

Equal Opportunity Employer - Minority / Female / Veteran / Disabled