The Credit & Collection Supervisor will be working as part of the Credit and Collection Department and will report to the Regional Credit & Collection Manager. In addition, this role will work closely with Sales to guarantee timely, consistent and transparent credit & collection management decisions. Ensures the local Credit control team’s way of working is compliant with the Global Credit Policy and Level of Authority documents. This role is responsible for a clear communication of the relevant targets and KPI’s with the local credit control team and facilitate that these targets can be met. **Responsibilities:** + Empower the Global Credit Policy in the relevant region and handle 1st Level escalations accordingly. + Ensure business processes operate effectively to an appropriate level of fiscal compliance. + Ensure accurate and timely collection of current and overdue receivables. + Monitoring debtor balances to ensure a reduction in debtors DSO % Past due + Monitor and review credit limits in compliance with the Global Credit Policy and make sure these credit limits are communicated with the relevant region. + Monitor and advice on the local portfolio’s including the A/R report and communicate pro-active recommendations with ultimate purpose to minimize losses. + Deliver continuous improvement by advising on credit risk related processes & services to the organization. + Responsible for timely and accurate aging reports and calculation of bad debt reserve. + Reporting to higher management **Qualifications:** + Determination to respond to deadlines. + Strong analysis capability as well as good problem solving skills. + Naturally driven to work with confidence in a complex business environment. + Excellent organisational skills, attention to detail (including the necessary paperwork) and ability to handle multiple tasks simultaneously. + Hands-on mentality with the ability to work independently. + Strong presence and credibility is desired. + Good communicator in English. + Inquisitive, pro-active and precise. + Service oriented professional who is able to build relationships across cultural boundaries.