Description We are offering an exciting opportunity in the financial sector located in Grand Blanc, Michigan. The role of Credit/Collections Supervisor/Manager involves managing member solutions collection programs and ensuring portfolio performance. This role is based in a credit union setting and entails a wide range of responsibilities, from loan underwriting to bankruptcy processing. Responsibilities: • Oversee and manage the credit union's Member Solution's Collection programs to ensure efficiency • Lead the Member Solutions Department, coaching and training team members in diverse areas such as loan restructures, bankruptcy processing, and loan servicing • Handle loan underwriting for consumer, mortgage, and commercial loans • Oversee areas of Bankruptcy Administration, Reserve Analysis, Credit Bureau Disputes, Deposit and Loan Fraud, Foreclosures, and Repo Assets • Stay updated on compliance matters associated with the department responsibilities and advocate for necessary changes • Act as a liaison between Credit Union Team Members, Loan Review Committees, Members, and other credit union department leaders • Handle third-party vendor management for the collections arena, collection system configuration, and deploying internal credit risk controls • Assist the Chief Lending Officer with planning and strategic initiatives • Perform administrative duties in regards to requirements of Secondary Mortgage Market Due Diligence requirements as well as SBA, Student Lending and all other internal needs of the Member Solutions Department. Requirements + Minimum of 7 years of experience in a credit/collections supervisor/manager role or similar and 3 years supervising a team. + Experience working in a banking and/or credit union environment is mandatory. + Proficiency in managing Portfolio Performance + In-depth knowledge of Credit Portfolio + Experience in handling Commercial Collections + Understanding of Loan Structure and its implications + Knowledge of Bankruptcy Law, particularly from a Creditor's perspective + Experience in dealing with Foreclosure cases + Familiarity with the workings of the Federal Reserve + Expertise in Credit Risk Management + Experience in managing Consumer Loans + Proficiency in Commercial Lending processes + Knowledge of Commercial Mortgage procedures + Experience in dealing with Mortgage Default cases + Understanding of Loan Underwriting and Mortgage Loan Underwriting + Familiarity with Credit Risk Models and their application + Experience in handling Student Loans + Understanding of Credit Union Policy + Proficiency in Credit Underwriting + Knowledge of Small Business Administration procedures and policies Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .