Primary DetailsTime Type: Full time

Worker Type: Employee

The purpose of this role is to conduct fundamental credit analysis of corporate and bank risks, provide administrative support for credit control and billing functions, manage relationships with clients and brokers, resolve complex queries, and ensure prompt collection and reconciliation of premiums to support the investment process and business targets.

Responsibilities:

Ensure all payments are made on a timely basis and are accurate to maintain the reputation of the company.Take ownership of the ledger and ensure that all avenues are explored to collect any outstanding debt.Analyse all credit control-related data, identifying problem areas and acting on those problems accordingly.Process, allocate and notify all entities of their respective shares of collections and premiums.Identify and document all unrecognised cash items that are experiencing collection difficulties to ensure early escalation.Review and reconcile credit control reports and broker statements.Maintain relationships with stakeholders and provide excellent customer focus.Document and maintain procedures, manuals, and user guides.Train new starters to ensure awareness of processes and systems.Contribute to the refinement of process procedures and systems for continuous improvement.

Work Experience:

Necessary Work Experience includes:

Relevant experience in the field is required.

Preferred Work Experience includes:

Experience in credit control in professional or financial services industry preferably with Elders Insurance or related entity, credit control, and office/administration, withSupervisory experience desirable.Strong experience of credit control in a proessional or financial services environment, proven success in a changing environment, and experience in a similar role, preferably in a shared service environment.Experience working collaboratively with offshore partners desirable substantial experience in underwriting administration process (Market and Commercial Insurance), and Insurance Credit Control experience in the Market Insurance Industry.Some experience in fundamental credit analysis.Moderate finance or accounting experience, significant experience in a credit control team, and previous experience in managing a credit control team, within an Insurance environment.Experience in the Xchanging process for accounting and settlements, experience within the Insurance industry, proven success in working to deadlines and objectives, and experience in credit control.

Qualifications:

Necessary Qualifications include:

Tertiary Degree or equivalent combination of education and work experience.

Global Disclaimer:

The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee’s normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls.

US Only Disclaimer:

To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.

Skills:

Analytical Thinking, Business Development, Collaboration Tools, Communication, Credit Analysis, Critical Thinking, Customer Service, Financial Data Reporting, Financial Products, Intentional collaboration, Managing performance, Prioritization, Risk Management, Stakeholder Management, Waterfall Project Management

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.