Do you excel in collections and thrive in a fast-paced, customer-facing environment? If so, this role is for you!

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Based in Rosedale, Auckland, you’ll play a crucial role in supporting our Australia and New Zealand operations, spending much of your time on the phone building relationships with customers and ensuring timely collections.

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ABOUT US

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At Teletrac Navman, we empower businesses to move forward with confidence. Our innovative connected fleet solutions improve safety, efficiency, and productivity for our customers and their communities.

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Here, you’ll unlock your potential, make a real difference, and be part of an extraordinary team that challenges you to grow. We believe in you and will provide the opportunities and support to help you succeed. With competitive pay, benefits, and a down-to-earth culture, Teletrac Navman is where you can truly be yourself. Together, we’re always on the move.

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WHAT YOU WILL DO

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As a vital member of the Accounts Receivable team, you’ll collaborate across departments and take ownership of key tasks, including:

\n\nProcessing daily EFT and cash receipts, ensuring accurate allocations.\nManaging weekly and monthly invoicing runs.\nAssisting with monthly Direct Debit preparations and processing.\nFollowing up on NZ ERUC Direct Debit dishonours.\nHandling customer emails and queries (internal and external).\nManaging monthly customer spreadsheet requirements.\nLead proactive collections efforts and resolve overdue accounts by building strong customer relationships over the phone.\n

WHAT YOU’LL NEED TO SUCCEED

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We’re looking for someone with:

\n\n2–3 years of accounts receivable experience, ideally with a focus on collections.\nPrior experience using SAP (preferred).\nIntermediate Excel skills.\nExcellent written and verbal communication skills, with the ability to build rapport and communicate effectively at all levels.\nStrong customer service skills, with a professional yet empathetic approach to collections.\nA methodical, problem-solving mindset and high attention to detail.\nA team-oriented attitude, contributing to a supportive and successful department.\nThe willingness to take ownership, show initiative, and deliver positive outcomes for stakeholders.\n\n

WHAT'S IN IT FOR YOU?

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Enjoy a supportive work environment and great perks, including:

\n\n12 weeks of paid parental leave for primary carers and 4 weeks for secondary carers.\nDevelopment opportunities through mentoring, online courses, product training, and more.\nFlexible working arrangements.\nOpportunities to make a community impact through volunteering and fundraising.\nNetworking opportunities via our Inclusion & Diversity Employee Group and active social communities.\nAccess to our Employee Assistance Program (EAP), health insurance, and other wellness initiatives.\n\n

Applicants must hold a valid visa to work full-time in New Zealand.

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This role is not open to recruitment agencies and unsolicited agency referrals.

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Teletrac Navman is a global, market leading software-as-a-service (SaaS) provider leveraging AI and machine learning to drive next generation mobile asset and fleet management. Powered by AI to turn real-time data into decisions, Teletrac Navman’s specialized solutions deliver businesses with simplified, smart, predictive and actionable insights to help enhance productivity and profitability. With headquarters in Orange County CA, we have additional offices in the United States, United Kingdom, Australia, New Zealand and Mexico. For more information visit: www.teletracnavman.com.

Vontier (NYSE: VNT) is a global industrial technology company uniting critical mobility and multi-energy technologies and solutions to meet the needs of a rapidly evolving, more connected mobility ecosystem. Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, Vontier enables the way the world moves – delivering smart, safe, and sustainable solutions to our customers and the planet. Vontier has a culture of continuous improvement built upon the foundation of the Vontier Business System and embraced by over 8,500 colleagues worldwide. Additional information about Vontier is available on the Company’s website at www.vontier.com.