Requisition Number: 97221
BASIC FUNCTION
Position Overview
Credit Controller is responsible in end-to-end Accounts Receivables activities (in various sub-processes such as: Credit risk analysis/assessment, Collections (including pre-legal activities), Dispute Management (Identification and Resolution), Cash applications, Customer on-boarding, Invoice Distribution, Customer portfolio reconciliations) in APAC Region.
What you’ll do at Insight
Responsible in managing a more complex customer portfolio (this means variety of structures, requirements, payment methods, volume) While interacting with customers, determine the root cause of late payments, and connect with colleagues from upstream processes (such as procurement, client services) to advice the best corrective actions to resolve the issue; Perform credit risk analysis, determine credit worthiness and suggest adequate credit limits and payment terms when new customer are onboarded or when existing ones require changes. Support Team Leader with monthly GL reconciliation activities (such as Bad Debt GL); Contribute to the organization’s cash flow goals, by reducing debt on assigned portfolio, through persistence and tenacity, assertiveness, while demonstrating professionalism and building relationships with both internal and external customers; Distribute invoices to customers, as needed, via various channels (such as via systems, emails or customer portals: i.e. ARIBA, Coupa etc.) Update notes/actions/date in the relevant Accounts Receivable tools (such as SAP, SideTrade, manual Excel trackers etc.) Perform Ledger Reviews, update AR reports for the business as requested (add collection updates, notes related to activities performed to collect outstanding debt); Periodically review outstanding debts, recommend the write-off of small &/or bad debts. Escalate customer accounts to relevant teammates (i.e. Credit Supervisor, APAC Shared Service Finance Manager, Sales Account Manager) in line with the Collections strategy and procedures Participate and support Accounts Receivables team with audit requirements (i.e. provide samples, documentations) when needed Maintain consistent contact with debtors and collaborate closely with internal teams. Administer and maintain the aging profile and ensure collection targets are successfully achieved. Reconcile client accounts and maintain accuracy of client account balances using appropriate systems. Review held orders and release with agreed service level agreements
What you’ll need to Join at Insight
Minimum 5 years’ experience in similar roles in Accounts Receivables SAP experience is a plus Excellent communication skills, both written and verbal, with a focus on providing clarity to customers about the Debt situation and ability to influence customer to pay in line with agreed payment terms Build positive and progressive relationships with other functional units within the company and build appropriate relationships across internal departments. Attention to detail and accuracy with numbers essential. Managing Complexity and multitasking Excellent analytical, problem solving and prioritisation skills. Excellent time management and strong organisational skills Excellent communication, negotiation and relationship management skills
The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here.
About Insight
Today, every business is a technology business. Insight Enterprises, Inc. empowers organizations of all sizes with Insight Intelligent Technology Solutions™ and services to maximize the business value of IT. As a Fortune 500-ranked global provider of digital innovation, cloud/data center transformation, connected workforce, and supply chain optimization solutions and services, we help clients successfully manage their IT today while transforming for tomorrow. From IT strategy and design to implementation and management, our 11,000 teammates help clients innovate and optimize their operations to run smarter. Discover more at insight.com
Founded in 1988 in Tempe, Arizona 11,000+ teammates in 19 countries providing Insight Intelligent Technology Solutions™ for organizations across the globe $8.3 billion in revenue in 2020 Ranked #409 on the Fortune 500, #15 on the CRN Solution Provider 500, 2020 CRN Innovator of the Year Award 2020 Intel Innovation Partner of Year, 2020 Microsoft U.S. Partner of the Year and Worldwide Customer Experience Partner of the Year Ranked #7 on the 2021 Fortune World's Most Admired Companies (Information Technology Services industry), #70 on the Fortune 100 Best Workplaces for Diversity, #296 on Forbes World's Best Employers (#27 within IT), and #5 on the Phoenix Business Journal 2020 list of Best Places to Work
Today's talent leads tomorrow's success. Learn about careers at Insight: jobs.insight.com
Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.
Insight Manila Location: 10F-11F Robinsons Cyber Omega, Pearl Drive, Ortigas Center, Pasig City, Metro Manila, Philippines 1605.