Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!

Job Description

Credit Management Team Lead

Location: Katowice - Francuska 46 - hybrid

Reporting to: O2C Manager

About the Role:

As the Credit Management Team Lead, you will lead the daily operations of our credit and collections team. You will help ensure the collection of payments, managing risk, and maintaining relationships with our Direct Customers from North America.

Your Responsibilities:Monitor and improve collections activities to ensure timely payments.Manage risk by overseeing credit lines, order releases, collections, and disputes.Be a focal point for team members and escalate issues.Manage daily operations, including payment collection and reconciliationReconcile customer accounts to identify disputes, overpayments, and produce journal entries.Communicate with sales, service, and branch personnel to resolve customer disputes.Make decisions regarding disputed items and write-offs.Classify past due accounts for monthly reporting to management.Make recommendations on potentially uncollectible accounts.Motivate and empower the team to achieve targets and performance standards.Allocate tasks and manage team competencies to meet all needs.Foster a positive work culture through personal interactions, team building, and development.Review and assess individual performance, provide coaching, and support continuous learning.Participate in hiring, evaluation, and one-on-one meetings with team members.Maintain and improve data quality and integrity.Participate in programs and continuous improvement projects.

The Essentials - You Will Have:Financial accounting knowledge (experience or education)Minimum 2 years of experience in finance (accounting/credit collection)Relevant University degree in Accounting, Finance, or a related fieldFluent EnglishProficiency in SAP

The Preferred - You Might Also Have:Previous team management experience

What We Offer:

Our benefits package includes …

Comprehensive mindfulness programs with a premium membership to CalmVolunteer Paid Time off available after 6 months of employment for eligible employeesCompany volunteer and donation matching program – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation.Employee Assistance ProgramPersonalized wellbeing programs through our OnTrack programOn-demand digital course library for professional development

... and other local benefits!

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.

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Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.