Credit Repair Support Specialist - Freelance, Remote
Magic One
Credit Repair Support Specialist - Freelance, Remote
DescriptionAbout the ClientOur client is a well-established financial services firm with over 4 years of experience in providing professional debt management and credit solutions. They specialize in helping clients navigate complex financial situations with a focus on professional service delivery. With a proven track record of serving over 2,000 clients, they've built a strong reputation for providing tailored solutions with integrity and expertise.
\n\nWhy this role exists
As the company continues to expand its credit repair services, we need a dedicated specialist to manage client disputes and provide comprehensive support throughout the credit repair process. This role is crucial in ensuring clients receive professional guidance while maintaining efficient administrative operations and documentation. The position serves as a key liaison between clients and credit bureaus, helping people achieve their financial goals through expert dispute management.
The Impact you’ll makeCredit Dispute Management \nCreate and submit professional dispute letters and documentation\nHandle credit repair disputes through multiple channels\nManage online dispute submission processes\nMaintain accurate records of all dispute communications\nDesign and maintain professional letterheads for disputes\nClient Support Operations \nProvide support via email, phone, and chat\nManage client inquiries and follow-ups\nSchedule and coordinate client calls\nEnsure timely response to client communications\nSupport website and funnel optimization\nAdministrative Excellence \nSet up and manage CRM systems\nOrganize client information and documentation\nCoordinate appointment scheduling\nMaintain efficient filing and tracking systems\nCreate and update professional templates\nProcess Improvement \nEstablish automated workflows in CRM\nCreate and maintain standard operating procedures\nOptimize communication processes\nDevelop efficient tracking systems\nSupport website and funnel creation initiatives\n
Skills, Knowledge and ExpertiseRequired:\nProven experience in credit repair and dispute management\nStrong background in customer service and support\nExperience with CRM systems and implementation\nProficiency in Google Workspace\nKnowledge of credit repair processes and regulations\nAdministrative experience in financial services\nExperience with website and funnel creation\nAbility to create professional letterheads and templates\nStrong digital communication skills across multiple platforms\nWFH Set-Up:\nComputer with at least 8GB RAM, an Intel i5 core processor/AMD Ryzen 5 Processor and up.\nInternet speed of at least 40MBPS\nHeadset with an extended mic that has noise cancellation and a webcam\nBack-up computer and internet connection\nQuiet, dedicated workspace at home\n\n\nYour Superpowers:\nExpert knowledge of credit repair processes\nStrong written and verbal communication skills\nExcellent organizational abilities\nAttention to detail in documentation\nProblem-solving mindset\nMulti-channel communication proficiency\nCRM management expertise\nProcess implementation abilities\nCustomer service excellence\nTime management skills\nWebsite and funnel optimization capabilities\nDesign skills for professional documentation\nYou should apply if… \nYou're passionate about helping people improve their financial situations\nYou thrive in a detail-oriented environment\nYou excel at managing multiple client relationships\nYou're comfortable with multi-channel communication\nYou enjoy creating and implementing efficient processes\nYou're dedicated to providing exceptional customer service\nYou can maintain professionalism and confidentiality\nYou're experienced with digital communication tools\n\nWhat to expect...
\nWork Setup:\nRemote position\nMust have a reliable internet connection and a quiet workspace\nRequired to provide own computer with Intel Core i5 or something similar or higher operating system\nWorking Hours:\nMonday to Friday, 10 AM to 6 PM EST (Eastern Standard Time)\n40 hours a week\nCompensation:\n$7 per hour\nNo benefits package included\n
Benefits
Department: Boutique Client
Employment Type: Full Time
Location: Philippines
Reporting To: Client via Magic
Compensation: $7.00 / hour
DescriptionAbout the ClientOur client is a well-established financial services firm with over 4 years of experience in providing professional debt management and credit solutions. They specialize in helping clients navigate complex financial situations with a focus on professional service delivery. With a proven track record of serving over 2,000 clients, they've built a strong reputation for providing tailored solutions with integrity and expertise.
\n\nWhy this role exists
As the company continues to expand its credit repair services, we need a dedicated specialist to manage client disputes and provide comprehensive support throughout the credit repair process. This role is crucial in ensuring clients receive professional guidance while maintaining efficient administrative operations and documentation. The position serves as a key liaison between clients and credit bureaus, helping people achieve their financial goals through expert dispute management.
The Impact you’ll makeCredit Dispute Management \nCreate and submit professional dispute letters and documentation\nHandle credit repair disputes through multiple channels\nManage online dispute submission processes\nMaintain accurate records of all dispute communications\nDesign and maintain professional letterheads for disputes\nClient Support Operations \nProvide support via email, phone, and chat\nManage client inquiries and follow-ups\nSchedule and coordinate client calls\nEnsure timely response to client communications\nSupport website and funnel optimization\nAdministrative Excellence \nSet up and manage CRM systems\nOrganize client information and documentation\nCoordinate appointment scheduling\nMaintain efficient filing and tracking systems\nCreate and update professional templates\nProcess Improvement \nEstablish automated workflows in CRM\nCreate and maintain standard operating procedures\nOptimize communication processes\nDevelop efficient tracking systems\nSupport website and funnel creation initiatives\n
Skills, Knowledge and ExpertiseRequired:\nProven experience in credit repair and dispute management\nStrong background in customer service and support\nExperience with CRM systems and implementation\nProficiency in Google Workspace\nKnowledge of credit repair processes and regulations\nAdministrative experience in financial services\nExperience with website and funnel creation\nAbility to create professional letterheads and templates\nStrong digital communication skills across multiple platforms\nWFH Set-Up:\nComputer with at least 8GB RAM, an Intel i5 core processor/AMD Ryzen 5 Processor and up.\nInternet speed of at least 40MBPS\nHeadset with an extended mic that has noise cancellation and a webcam\nBack-up computer and internet connection\nQuiet, dedicated workspace at home\n\n\nYour Superpowers:\nExpert knowledge of credit repair processes\nStrong written and verbal communication skills\nExcellent organizational abilities\nAttention to detail in documentation\nProblem-solving mindset\nMulti-channel communication proficiency\nCRM management expertise\nProcess implementation abilities\nCustomer service excellence\nTime management skills\nWebsite and funnel optimization capabilities\nDesign skills for professional documentation\nYou should apply if… \nYou're passionate about helping people improve their financial situations\nYou thrive in a detail-oriented environment\nYou excel at managing multiple client relationships\nYou're comfortable with multi-channel communication\nYou enjoy creating and implementing efficient processes\nYou're dedicated to providing exceptional customer service\nYou can maintain professionalism and confidentiality\nYou're experienced with digital communication tools\n\nWhat to expect...
\nWork Setup:\nRemote position\nMust have a reliable internet connection and a quiet workspace\nRequired to provide own computer with Intel Core i5 or something similar or higher operating system\nWorking Hours:\nMonday to Friday, 10 AM to 6 PM EST (Eastern Standard Time)\n40 hours a week\nCompensation:\n$7 per hour\nNo benefits package included\n
Benefits
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