Ecolab is seeking an Associate Credit Representative who will be responsible for an assigned portfolio of accounts. In this role you will be accountable for managing all aspects of a portfolio which include collection activities necessary to reduce AR aging, DSO and mitigate risk for the company.  This requires good written and verbal communication skills and applicable accounting, reconciliation, analytical and collection skills necessary to achieve the company and department objectives.
 

What’s in it For You:

The opportunity to take on some of the world’s most meaningful challenges, helping customers achieve clean water, safe food, abundant energy and healthy environmentsThe ability to make an impact and shape your career with a company that is passionate about growthThe support of an organization that believes it is vital to include and engage diverse people, perspectives and ideas to achieve our best

What You Will Do:

Adheres to company and department policies and procedures.Achieves individual objectives related to aged receivables, DSO, account management and SLA’s by utilizing good time management skills.Responds to incoming communications including e-mails, inbound calls from customers and field associates, and direct mail.Required to utilize collection strategies to initiate collection effort for managed cross-divisional customers via phone and e-mail.May be required to utilize knowledge of Credit systems to identify and resolve complex customer accounts issues (disputes, unapplied cash, reconciliation, refunds, etc.)Handles escalated issues from internal/external customersEffectively engages Sales Team on critical business decisions related to account management, orders, collection and placement.Uses critical decision making skills to insure orders are approved or held to insure corporate relationships are  Researches disputes and invoice issues. Support dispute identification and resolution process.Provides customers with aging and supporting documents to maximize collections.Work with Credit risk management to minimize risk and support special handling on high risk accounts.  Document understanding of customer specific processes (Payment process, approval structure, Acct History, Portal restrictions and risk profile).

Minimum Qualifications:

Bachelor’s degree or currently enrolled in a Bachelor’s Degree program in Finance, Accounting, Economics or a related fieldFour years previous experience in credit, finance/accounting or related field may be substituted in partNo Immigration Sponsorship available for this opportunity

Preferred Qualifications:

Bachelor’s degree in Finance, Accounting or business-related fieldExperience in Microsoft Office Suite software (Excel, Word, Outlook)Previous analytical experience with aptitude for research, analysis, and problem solving skillsEffective communication skills with all levels within the organization, both oral and writtenSAP experienceExcellent organizational and time management skills, with ability to manage multiple prioritiesStrong attention to detail

Our Commitment to Diversity and Inclusion

Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. Our goal is to fully utilize minority, female, and disabled individuals at all levels of the workforce. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.