Toronto, ON, Canada
32 days ago
Crew Lead

Who We Are

BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia.

Further information is available at www.bgis.com

Why Choose BGIS?

Whether you’re a seasoned professional or a recent graduate, we hire the best and brightest to inspire change for a sustainable future and drive innovation through best practices and technology within our communities and the real estate management services industry.

At BGIS, you will be part of a diverse, team-oriented workplace, with opportunities to drive your career development forward. Our goal is to ensure that our workforce is a reflection of the diversity that exists within the community in which we operate and serve. We offer a competitive and value-driven compensation and benefits package, great employee programs, a healthy work life balance, and more. Join our team and become part of a leading global corporate real estate company today!

 

SUMMARY

 

The  Crew Lead is a working Foreman and is responsible for the leadership, execution and oversight of a team of BGIS Technicians. The Crew Lead is responsible for working on and overseeing the execution of activities performed by Technicians to ensure that work is performed in accordance to established processes and practices and is in compliant with all internal and external requirements including but not limited to code compliance, environmental, health and safety, fire protection. In addition to people leadership responsibilities, the Crew Lead also performs and delivers preventative and corrective maintenance as well as routine and on-demand services as well as additional projects.

 

KEY DUTIES & RESPONSIBILITIES

 

People Leadership

Leads a team of individual technicians  Assigns, prioritizes and monitors work progress to ensure completion and adherence to timeliness, quality standards and all other related requirements Reviews work for completeness and accuracy. Ensures quality adherence is maintained Guides, coaches and trains direct reports Provides input for performance review

 

Leads the delivery of as well as performs the following subject to legislative licensing requirements:

Oversees and monitors the activities and performance of Technicians within assigned facility.  Ensures that activities are performed in accordance to established processes as well as internal and external requirements including but not limited to environmental, health and safety, fire protection Oversees the proper application and execution of processes and practices to ensure achievement of and adherence to all requirements Oversees and performs regular facility and systems monitoring and inspection, preventative and corrective maintenance to ensure facility uptime objectives are met, uninterrupted client operation and asset integrity of assigned facility are maintained.  Provides observations about facility and systems conditions and deficiencies and provides recommendations for enhancement and repair  Oversees and monitors assigned facility by conducting facility walkthroughs and inspection Oversees and responds to routine and on-demand service requests and performs preventative and corrective maintenance on interior and exterior facilities and systems Oversees the maintenance of as well as maintains work order records within service management maintenance database. Initiates documents to  obtain formal approval of work required Coordinates and assists in the implementation of preventative maintenance program.  Ensures that deficiencies are identified, recorded and escalated, and that related documentations are maintained Coordinates and participates in facility-related projects Oversees and maintains all assigned tools and arranges for repair and replacement where required.  Submits all expenditures on a timely basis    Provides, participates and supports training, safety meetings, operational meetings, tool box talks, etc. Must be able and willing to work shifts, be available for on-call/standby and emergency call-outs as they arise Assists in enhancing tenant and customer satisfaction and maintaining positive relations through manner in which work is performed and services delivered Other duties as assigned

 

Work Requirements

Must be able to work shifts, be on-call and be available to respond to emergencies Must be willing to wear personal protective equipment Must be able and willing to drive to and perform work at multiple sites KNOWLEDGE & SKILLS

 

More than 5 years of facility operations and maintenance work experience More than 5 years of construction and special interior renovation experience Previous people leadership experience required High school diploma plus trades training and certification Ability to lead a team of individuals Highly-advanced ability to adhere to processes and practices relating to facility operations and maintenance  Highly advanced ability to maintain and repair building and systems Current knowledge of fire, life, safety and building codes and standards and ability to research and apply related codes and standards, preferred Possesses a high level of environmental, health and safety mindset. Ability to perform work in a safe manner Strong client-service orientation along with a high sense of urgency Effective communication skills for the purpose of data relay, exchange, feedback, and clarification

 

Licenses and/or Professional Accreditation

Must meet enhanced security clearance requirements Valid drivers’ license

 

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

 

BGIS is an equal opportunity employer and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askHR. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability. 

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