Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

We are seeking a diligent Crew Travel Management Specialist to create and streamline crew transportation logistics for our organization.

What You’ll Do:

Crew Rotation Travel Management

Develop and implement comprehensive processes for seamless crew travel logisticsHandle complex crew movements to global destinations with precisionCoordinate commercial flights, hotel accommodations, and ground transportationEnsure cost-effective and efficient crew transportation strategies

Training and System Expertise

Design and deliver comprehensive training programs on crew travel managementProvide in-depth training on AIMS crew scheduling tools and TMC systemsCreate detailed training materials and documentation to support continuous team developmentEnhance team capabilities through targeted learning interventions

Process Optimization

Design and implement operational policies for TMC operationsDevelop procedures to reduce operational costs while maintaining service excellenceCreate strategic recommendations for end-to-end booking processesOptimize booking workflows for commercial and charter flights, ground transport, and accommodations

Analytical and Strategic Support

Conduct comprehensive analysis of booking processesIdentify and implement process improvement opportunitiesDevelop strategic recommendations to enhance Travel Consultant efficiencyHandle hotel block allocation to enhance utilization and control costs bulleted content

What We’re Looking For:

Minimum 5 years of experience in crew travel management, logistics, and airlinesAdvanced proficiency in AIMS crew scheduling toolsExceptional analytical and critical thinking skillsStrong problem-solving capabilitiesExcellent communication and training delivery skillsConfirmed ability to develop comprehensive training materialsExperience in procedure design and implementationOutstanding organizational skills with meticulous attention to detailed content

     

Location

Florida, United States

     

     

The US national annual base salary range for this position is from $52,000 to $95,000.  The national range provided includes the base salary that GBT expects to pay for the role.  Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate’s relevant experience, skills, knowledge, and work location.

In addition to base salary, this role is eligible for an annual Performance Based Incentive, which rewards participants based on company performance.  For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.

Benefits at a glance

     

     

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.

Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

And much more!

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.

What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!