Job Description:
Job Title: Crisis Specialist
Location: Springfield, Missouri
Department: Crisis Services
Employment Type: Full-time
Job Summary:
Join our compassionate and collaborative team at Burrell Behavioral Health, where you will play a vital role in assisting individuals in crisis. As a Crisis Specialist, you will have the opportunity to make a meaningful difference in the lives of those seeking help. We are looking for someone who is adaptable, takes initiative, and can establish effective relationships with consumers. Your skills in crisis intervention and resource navigation will be invaluable as you support individuals in their time of need.
In this role, you will assist consumers in addressing their behavioral health needs through our 24/7 Crisis Call Center. You will relay essential information about mental health services, community resources, and crisis navigation, ensuring that individuals receive the support they require.
The Crisis Specialist position offers…
• Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
• Career Advancement & Wage Growth - Grow in your career with great opportunities for upward mobility and added income
• Comprehensive Training - Learn and develop skills with our robust on-the-job training
• Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting healthy, joyful workforce engagement
Key Responsibilities:
• Provide phone intervention as clinically appropriate and document all contacts on appropriate forms.
• Consult with area law enforcement and/or hospital emergency rooms and advise regarding alternatives for disposition of non-Burrell clients and Burrell clients.
• Participate in and contribute to various staff development activities at Burrell.
• Provide crisis intervention services and participate in emergency services to offer rapid aid in cases of emotional crisis.
• Attend scheduled conference calls, webinars, face-to-face meetings/trainings, and individual and group supervision.
• Complete other duties as assigned by the Director of Crisis Services or designee.
Education, Experience, and/or Credential Qualifications:
• Bachelor’s Degree in the Human Services field (Master’s degree preferred)
• Prefer LMSW, LCSW, PLPC, LPC
• Ability to work independently
• Establish effective relationships via telephone and face-to-face contacts
• Adaptability to perform effectively in the face of changing job demands
• Initiative in taking necessary and appropriate action on one’s own
• CPR/First Aid and CPI certified
• Ability to follow direction and accept supervision
Additional Qualifications:
• [Include age requirement here if listed]
• [Include driver’s license / auto insurance requirement, driving record if listed]
• [Include any listed preferred skills or attributes that would be beneficial for the role]
Brightli is on a Mission:
At Burrell Behavioral Health, we are dedicated to changing and saving lives. Join us in our mission to provide compassionate care and support to those in need. If you are ready to make a difference, we encourage you to apply today!
Keywords: Crisis Specialist, Behavioral Health, Crisis Intervention, Mental Health Services, Community Resources, Springfield, Burrell Behavioral Health, Human Services, Support Services, Emergency Services
We are an Equal Opportunity and Affirmative Action Employer, and encourage applications from all qualified individuals without regard to race, color, religion, sex, gender identity, gender expression, sexual orientation, national origin, age, marital status, disability or veteran status, or to other non-work related factors.
Burrell is a Smoke and Tobacco Free Workplace.