Overview **M.C. Dean** is Building Intelligence®. We design, build, operate, and maintain cyber-physical solutions for the nation’s most recognizable mission critical facilities, secure environments, complex infrastructure, and global enterprises. The company’s capabilities include electrical, electronic security, telecommunications, life safety, automation and controls, audio visual, and IT systems. M.C. Dean is headquartered in Tysons, Virginia, and employs more than 5,800 professionals who engineer and deploy automated, secure, and resilient power and technology systems; and deliver the management platforms essential for long-term system sustainability. **Why join M.C. Dean?** Our people are inspired by the way engineering and innovation enhance customer outcomes, improve lives, and change the world for the better. We are driven by our core values of agility, expertise, and trust. We are launching a new operations program supporting a diverse portfolio of sites across the Americas—including Canada, the United States, Central America, and South America. We are seeking a detail-oriented, proactive Operations Coordinator to support the successful launch and ongoing operations of this initiative. This person will be critical in maintaining visibility across all work activities, coordinating workforce deployment, and ensuring alignment between customer needs and team execution. Responsibilities + Maintain a comprehensive master schedule and heat map of work activities across the entire program portfolio. + Track ongoing work across all sites, identifying who is doing the work, what is being done, and timelines for completion. + Intake and review new task orders from the customer and coordinate internal assignments. + Assist in standing up new teams or tasking existing teams to fulfill operational needs. + Coordinate the mobility and logistics of field teams across multiple countries and regions. + Develop and deliver weekly, monthly, quarterly, and annual business reviews detailing work progress, performance, and service level agreements (SLAs). + Support the Program Management Office (PMO) with scheduling, data management, and process coordination to ensure smooth program execution. + Maintain data integrity within the Computerized Maintenance Management System (CMMS). + Serve as a point of contact for internal coordination and cross-functional team support. + He/she will partner with local training team(s) to ensure all staff quals support current maintenance requirements to ensure that the right number of qualified individuals are available at the right times to enable the fast, smooth execution of CE work activities. + Specialist who will focus on training supplier resources on CMMS, CMMS system support, i.e. escalation for CMMS Issues, audit of CE ticket performance, ability to generate CMMS reports supporting KPI's, review and analysis of team workflow performance and input into iterative improvement of team processes. Qualifications **Position Requirements:** + Extensive equipment background and deep familiarity with industry standard and local maintenance needs to ensure accuracy of scope work packages and assignment to the appropriate amount of resources (time, tools, and talent) for the work package + Strong understanding of Critical Environments similar to high uptime industries such as those in a hospital or related high criticality fast paced environment + Critical thinking and process engineering focus background is a plus + Strong familiarity with the Microsoft Office Suite (Outlook, Word, Excel, etc.) is required, strong skills in Excel would be considered a bonus **Education Requirements:** + 6+ years of experience with a High School Diploma or + 4+ years of experience with an Associate degree or + 0+ years of experience with a Bachelor's degree **Desired / Advantageous Qualifications** + Project Management Software (PM Online) – In-house Software AS400 (internal) CMMS software Primavera P6 software **We offer an excellent benefits package including:** + A competitive salary + Medical, dental, vision, life, and disability insurance + Paid time off + Tuition reimbursement + 401k Retirement Plan + Military Reserve pay offset + Paid maternity leave **Abilities:** + Exposure to computer screens for an extended period of time + Sitting for extended periods of time + Reach by extending hands or arms in any direction + Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard + Listen to and understand information and ideas presented through spoken words and sentences + Communicate information and ideas in speaking so others will understand + Read and understand information and ideas presented in writing + Apply general rules to specific problems to produce answers that make sense + Identify and understand the speech of another person