Riverside Community Care

Love What You Do!

Critical Incident Response and Training Specialist

 

Make a difference every day as a Critical Incident Response and Training Specialist at Riverside Community Care!

 

We’re looking for a mission-driven, compassionate professional to join our dynamic team.  In this impactful role, the Critical Incident Response and Training Specialist provides immediate and short-term behavioral health support in the aftermath of critical incidents in community, school, and workplace settings.

 

This position plays a key role in the timely delivery of response services and helps strengthen trauma-informed practices through training, consultation, and skill-building across systems of care.

 

What You’ll Do:

As a valued member of our team, the Critical Incident Response and Training Specialist will:

Respond to critical incidents and provide follow-up consultation, psychoeducation, and referrals to appropriate services Learn and deliver training on behavioral health topics, including trauma-informed care and suicide prevention/postvention, with content adapted to meet the needs of various audiences Take the lead in coordinating responses when needed, ensuring support is timely and well-organized Collaborate with the broader Trauma Center team to implement and enhance training programs and develop expertise in key content areas

 

This role involves both in-person and virtual service delivery, and may require travel throughout the region.

 

Schedule: Full Time, 40 hours per week; Generally, this will be M-F 9-5 with flexibility; Some flexibility may be required to support urgent response needs or training schedules. Travel across Massachusetts is expected.

 

Pay Rate Range: $65,000-$68,000 depending on experience

 

Why You'll Love Working at Riverside:

Riverside Community Care is a trusted leader in behavioral health, known for its innovative programs and strong commitment to providing compassionate, high-quality services. Our staff thrive in a supportive environment where their contributions are valued, their voices are heard, and their growth is encouraged.

We provide:

Purposeful work that positively impacts individuals, families, and communities Opportunities for professional growth and skill development A team-oriented environment with strong leadership and mentorship

 

Join an organization consistently recognized as a Boston Globe Top Workplace and one of Forbes’ Best-in-State Employers!

Benefits include:

Comprehensive, high-quality health, dental, and vision insurance options Flexible Spending Accounts – both medical and dependent care Eleven paid holidays Separate accruals for vacation (increases with tenure), personal, and sick time Tax-deferred 403(b) retirement savings plan with employer match Employee Assistance Plan / Travel Assistance Plan Employee bonus for referrals resulting in hiring Discounts to movie theaters, sporting, and entertainment events Employee YMCA discount: 10% off a YMCA monthly membership and 50% off the joiner’s fee

Learn more about our benefits and culture:

Our Benefits

Our Culture

Hear what employees think about working for Riverside!