Critical Services Technician Job ID 202919 Posted 05-Feb-2025 Service line GWS Segment Role type Full-time Areas of Interest Engineering/Maintenance Location(s) London - England - United Kingdom of Great Britain and Northern Ireland **About the Role:** As a CBRE Critical Services Technician, you will be responsible for maintaining the account's building and all equipment and systems in prime condition utilising traditional maintenance methods, predictive maintenance techniques and building analytics. All equipment within CBRE’s jurisdiction is to be maintained at optimum working efficiency and to respond effectively to all defects and engineering requests. As the Shift Engineer, you will work in a team of 4 engineers operating in initially a day shift then transitioning over to traditional continental days/nights. **What You’ll Do:** + To ensure that all Health and Safety and PTW systems are administered correctly. + Maintaining and keeping the buildings mechanical & electrical systems along with all associated component parts in excellent working repair. + Routine tests, checks and record keeping for all the buildings systems through traditional methods and use of building analytics and predictive maintenance techniques. + Maintain water systems and all records to the highest standard in accordance with L8 Legislation; alongside the designated Water Treatment Engineer. + Undertake regular walk-rounds of Customer areas and plant rooms to note and rectify any defects and to maintain in a clean, tidy and safe environment. + Liaise and arrange sub-contractor support and effectively manage and control all sub-contractors. + To monitor the buildings environmental temperature, humidity, and space conditions and ensuring that they are maintained in accordance with the business requirement for comfortable working conditions within the office environment using systems within the IFN [Integrated Facilities Network]. + To monitor and adjust as deemed necessary systems within the IFN (BMS, lighting, metering). + Provide innovative solutions to improve building, plant and system energy efficiency. + Manage, rectify and record defects through the Customer reporting system, working with and leading a team to ensure all are rectified within SLA timeframes. + Engagement and updating CBRE and Customer stakeholders on all issues and progress. + They must be flexible in their attitude to work from both a skills diversification and a willingness to work overtime of out of their NWH standpoint. + Provide out of hours emergency call out/escalation on a pre-determined rota. + Use the CBRE Log Book System to store all records and certification for the site. + Manage defects to completion; including full investigation, sourcing materials, provision of quotes, raising of purchase orders and arrangement of rectification. + NOTE: Candidates will be expected to work Monday – Friday for an interim period when commencing for site familiarisation, training and induction before moving over to shift. **What You’ll Need:** + Good technical skills + Technically qualified as an Engineer. (City & Guilds, HNC etc). + C&G 236 parts 1 and 2 as a minimum if electrically biased. + HV Electrical or Mechanical time served apprentices considered. + Must be able to communicate in an articulate manner both verbally and electronically. + Good interpersonal and communication skills. + Technical, professional, administrative or good technical knowledge of building services systems and plant. + Knowledge of advanced BMS systems, predictive maintenance and building analytics. + Knowledge and understanding of critical services. + Critical environment experience: financial/insurance/investment banking/technology/manufacturing/data centre experience required. + Must be able to work as a team and independently. + Takes ownership of issues and ensures completion. + Able to organise and manage own work load. + Excellent customer service understanding and skills. + Presentable and smartly dressed. + Self-motivated with drive to exceptional service. + Proactive individual. CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)