CRM Business Analyst
Hire IT People, LLC
Job Seekers, Please send resumes to resumes@hireitpeople.com Provide business analyst support for two projects - VITA OneStop and Demand Management. This position will support the development of a single request intake process and a demand management process and any associated sub-processes and will provide analyst support to the development of a new VITA OneStop customer portal. The Business Analyst will schedule, lead and document outcomes from requirements gathering work sessions and from process design and redesign work sessions, any of which may involve both internal and external VITA stakeholders. Prepare process and procedure documentation in accordance with established VITA policies, standards and guidelines. May prepare and/or deliver training to process participants and software end-users. Prepare draft project artifacts for Project Manager review. Provide additional support to the Project managers as required to ensure the success of both projects.
Must have significant experience with business analysis, requirements definition, process design and redesign. Must be skilled in MS Visio, Project, Office and SharePoint. Must have experience facilitating diverse stakeholders. Experience with organizational change management preferred. Excellent written and verbal communications skills.
SkillRequired / DesiredAmountof ExperienceBusiness Analysis and Requirements definitionRequired5YearsProcess design and redesignRequired5YearsMS Visio, Project, OfficeRequired5YearsSharepointRequired2YearsOrganizational change managementRequired2Years
Must have significant experience with business analysis, requirements definition, process design and redesign. Must be skilled in MS Visio, Project, Office and SharePoint. Must have experience facilitating diverse stakeholders. Experience with organizational change management preferred. Excellent written and verbal communications skills.
SkillRequired / DesiredAmountof ExperienceBusiness Analysis and Requirements definitionRequired5YearsProcess design and redesignRequired5YearsMS Visio, Project, OfficeRequired5YearsSharepointRequired2YearsOrganizational change managementRequired2Years
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