The CRM Coordinator will administer the Customer Relationship Management (CRM) applications. Responsible for maintaining the CRM systems support and updating function. Monitors end-user usage of systems and performs daily administrative tasks. Reviews CRM system data in response to channel marketing initiative and makes recommendations to managers accordingly. Studies marketing data such as customer information, call patterns, and demographics.  

 

 Responsible for the entry of all Dealer Business Systems (DBS) data submitted through the CRM system into DBS and validating the data as needed.  Responsible for setting up new users in the CRM system and setting their security levels based on approval from management.  Assist with CRM training.  Ensure the quality and cleanliness of CRM data.  Evaluate and resolve user problems.  Educate CRM users on the use of the software and its applications.  Create customer lists as needed for marketing needs.  Evaluate customer assignments based on customer strategy guidelines. Travel is required for training and/or to assist at other locations. 

Our ideal candidate: 

Strong organization and process oriented Careful attention to detail and has a self-checking process High school diploma or equivalent with 3 years previous experience or training in a similar field.  

What will put you ahead: 

Previous experience working with a CRM system 

What we can offer you: 

Competitive pay 401(k) with matching Full insurance benefits starting day one of employment for full time employees Holiday, PTO, and Parental Leave Casual dress attire Family-owned company where you’re more than just another employee 

 

About Foley Equipment: 

Foley Industries - Foley Equipment, Foley Power Solutions, Foley Rental and SITECH Central – enters its ninth decade of empowering progress for customers in Kansas and Western Missouri. Foley’s 1,000+ employees strive every day to safely deliver excellence in service, parts, rental and sales across a broad line of Caterpillar and allied construction equipment, power generation, as well as SITECH construction technology solutions. For more information, please visit www.FoleyEq.com 

 

Foley Industries, Inc. is an Equal Opportunity Employer (Race/Gender/Veteran/Disabled/Sexual Orientation/Gender Identity). To request a reasonable accommodation or assistance in completing the application, call 316-943-4211 or email careers@foleyeq.com. 

 

*At this time, Foley does not participate in any Visa sponsorship programs.