**CRM & Customer Facing Capabilities Intern** **Milan, Italy** **About the job** Looking to launch your career at the cutting edge of healthcare? Join Sanofi for a chance to develop with mentoring and guidance from inspirational leaders while helping to make an impact on the lives of countless people worldwide. As **CRM Intern, you will collaborate with GTMC Customer Facing capabilities Department** and you'll have the opportunity to dive deep into the **CRM platform** and make a meaningful impact with your contributions. We are an innovative global healthcare company with one purpose: to chase the miracles of science to improve people’s lives. We’re also a company where you can flourish and grow your career, with countless opportunities to explore, make connections with people, and stretch the limits of what you thought was possible. Ready to get started? **You will be involved in the following activities** + Manage the **CRM platform that supports both the external network and internal users** , addressing any issues or needs related to CRM functionality. This includes **analyzing tickets** , **liaising with other departments** and acting as the **local point of contact for global support** + Collaborate in **managing new CRM features** and requirements, participating in global meetings, and contributing to their implementation + Use the CRM platform and provide support for managing the territorial activites + Support the **development of manuals and procedures for CRM functionality** + Participate in **local and global meetings** and **prepare reports** **About you** + Degree in Economics or other analytical field + Good command of the English language (B2 level or higher). + Good knowledge of Excel and PowerPoint + Strong computer skills and data analysis capabilities + Attention to detail, organizational skills, ability to work in team. **Why choose us?** + Bring the **miracles of science** to life alongside a supportive, future-focused team. + Start your career with **inspiring mentors** who will help you take your first professional steps. + You will have the possibility to carry out the internship in a **hybrid mode** . + We offer an **internship lasting 6 months** . Competitive monthly compensation and meal vouchers will be provided. \#LI-Hybrid \#EarlyTalent **Pursue** **_Progress_** **. Discover** **_Extraordinary_** **.** Progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. You can be one of those people. Chasing change, embracing new ideas and exploring all the opportunities we have to offer. Let’s pursue progress. And let’s discover extraordinary together. At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity. Watch our ALL IN video (https://www.youtube.com/watch?v=SkpDBZ-CJKw&t=67s) and check out our Diversity Equity and Inclusion actions at sanofi.com (https://www.sanofi.com/en/our-responsibility/equality-and-inclusiveness) ! **Pursue** **_progress_** **, discover** **_extraordinary_** Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people. At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity. Watch our ALL IN video (https://www.youtube.com/watch?v=SkpDBZ-CJKw&t=67s) and check out our Diversity Equity and Inclusion actions at sanofi.com (https://www.sanofi.com/en/our-responsibility/equality-and-inclusiveness) ! Sanofi is dedicated to supporting people through their health challenges. We are a global biopharmaceutical company focused on human health. We prevent illness with vaccines, provide innovative treatments to fight pain and ease suffering. We stand by the few who suffer from rare diseases and the millions with long-term chronic conditions. With more than 100,000 people in 100 countries, Sanofi is transforming scientific innovation into healthcare solutions around the globe. Discover more about us visiting www.sanofi.com or via our movie We are Sanofi (https://youtu.be/96EwNjb1TLo) As an organization, we change the practice of medicine; reinvent the way we work; and enable people to be their best versions in career and life. We are constantly moving and growing, making sure our people grow with us. Our working environment helps us build a dynamic and inclusive workplace operating on trust and respect and allows employees to live the life they want to live. All in for Diversity, Equity and Inclusion at Sanofi - YouTube (http://www.youtube.com/watch?v=SkpDBZ-CJKw&t=2s)