**Company description** **_Immediate Start_** **_Salary: £28,000_** _At Digitas, we harness the power of connection to make positive impact everyday. We have a relentless focus on creating connections to help our clients’ businesses grow, connecting diverse people, ideas and expertise in innovative and exciting ways._ _We are making positive impact with our amazing clients, through our capabilities in Consulting, Products & Platforms, Customer Engagement and Digital Media._ _Part of Publicis Groupe, and a Leader in Gartner’s Magic Quadrant for Global Marketing Agencies, we’re proud to work with some of the world’s leading brands._ _Digitas. Experience the power of connection._ **Our Commitment** Digitas is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation or gender identity. **Overview** Collective is the combined Publicis team providing a seamless service for Stellantis, a global automotive client which includes iconic brands such as Fiat, Peugeot, Citroen, Vauxhall, Alfa-Romeo and Jeep. In the UK, the team is made of of Saatchi’s, Starcom and Digitas and the remit covers ATL, social, website and eCRM. The hub of the global account is Publicis Sapient in Milan, where the wider strategic and creative work is originated. As a CRM Executive, you will play a key role in supporting the Senior CRM Manager by overseeing the briefing and execution of CRM campaigns across our client's brand portfolio. You will work closely with the client, collaborating with our specialist teams in Italy and India to ensure seamless delivery. Quality assurance will be essential aspects of your role, ensuring all campaigns meet high standards. You'll be part of a collaborative and friendly client services team at Digitas, engaging daily with Publicis offices across multiple countries and our clients in the UK. With time, you will take autonomous ownership of a high volume of tasks, managing workflows effectively through project management tools such as JIRA and Teams ticketing. **Responsibilities** The Digitas CRM Account Executive is the safe pair of hands at the front of a Global and multi agency engagement. You will believe in excellence in service, have exemplary attention to detail and want to become a true partner to our clients. + Oversee the briefing and execution of campaigns across the Stellantis Portfolio for the UK. + Build strong internal relationships and foster a collaborative team environment. + Respond proactively to client requests with a solution-focused approach. + Ensure JIRA hygiene is maintained at all times for seamless project management. + Manage client expectations effectively, building trust through transparent communication. + Own and facilitate a large schedule of work, coordinating tasks via JIRA. + Prepare and maintain weekly status reports and lead status meetings. + Demonstrate a keen interest in CRM with a basic understanding of digital channels **.** **Qualifications** + Able to manage a multitude of projects, prioritising to ensure the agency is always delivering against the client’s latest needs + Be open to learning and curious to know more + Have a passion for digital and CRM + Proven ability to clearly communicate and build strong relationships across a multitude of departments, disciplines and levels of stakeholder + Strong desire and ability to find ways to add value beyond delivering the tasks given – either through optimising the comms or improving ways-of-working + Able to be an essential member of the client team while always supporting the agencies approach and delivering against the agencies agenda **Additional information** **Digitas** has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plans we also offer; • **WORK YOUR WORLD** opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. • **REFLECTION DAYS** - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care. • **HELP@HAND BENEFITS 24/7** helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching. • F **AMILY FRIENDLY POLICIES** We provide 26 weeks of full pay for the following family milestones:Maternity. Adoption, Surrogacy and Shared Parental Leave. • **HYBRID WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF** You are entitled to an additional day off for your birthday. • **AGENCY DISCOUNTS** , onsite gym, and discount in our Publicis-Owned Pub – “The Pregnant Man” _Full details of our benefits will be shared when you join us!_ Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medicalcondition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page (https://www.publicisgroupeuk.com/careers/) which showcases our Inclusive Benefits and our EAG’s (Employee Action Groups). **Outlining the recruitment process in the job ad** Step 1: Written application Step 2: Measure Potential - Arctic Shores’ task-based assessment. You will be asked to complete some exciting, engaging tasks which will help us get to know you better! In return, you’ll receive a personalised feedback report. You can see a demo HERE (https://demo.una-arcticshores.com/) to familiarise yourself with this part of the process Step 3: Recruiter call – A member of the early careers team will be in touch to arrange a call to discuss your application, give you more information about the role and answer any questions you have for us at this stage. Step 4: Assessment centre – You’ll be invited to one of our assessment centres where you will be able to showcase all your key skills and strengths across a variety of activities. Step 5: Outcome – You will receive a job offer, or feedback if you have been unsuccessful.