Location Details: Head Quarters

PostalCode: H7X 4G8

Category: Corporate

Requisition Number: 17112-CRM-02-19-25

Date Opened: February 19, 2025

Number of Openings: 1

Job Type: Temporary

Pay Class: Full Time

Education: Bachelor's Degree

Career Level: Entry Level

Who We Are:

Hey, we're Ardene!

We're the ultimate destination in North America and beyond for head-to-toe apparel, footwear, and accessories - all at the best prices. In 1982, we started as an accessories and jewelry retailer. Today, we're on a whole new level, with 250+ stores in Canada, the USA and internationally – not to mention ardene.com and our app!

We believe that fashion shouldn’t be exclusive or intimidating – it should be celebrated with youthful confidence and fearless enthusiasm. Our journey is ongoing in this new era of retail, as we focus more than ever before on customer experience and sustainable practices.

We also take employee wellbeing and personal growth to heart. Our teams focus on driving initiatives in the area of mental health, diversity & inclusion, engagement and recognition. This includes our many mindfulness programs too, so our teams can create meaningful connections, lead with intention and kindness, and be their best selves at work and in their lives.

Want to learn more about Life at Ardene? Check out our careers site for the latest updates & read one-on-one personal interviews with team members from across Ardene.

https://ardenecorporate.com/life-at-ardene

Description:

WHO YOU ARE:

Reporting to the Director, Loyalty, CRM & Customer Insights, the CRM & Loyalty Business Analytics Intern will be responsible for the extraction, manipulation & visualization of business and customer data from our data warehouse and systems (Oracle database, SQL Server, Salesforce Marketing Cloud, Loyalty platform, Google Analytics).   They will also support the team with loyalty and CRM tasks / initiatives.

They will support the team in the delivery of business and customer level insights through analyses & dashboards/reports. Responsibilities include, but are not limited to:

Extract, manipulate, validate & interpret data from our data warehouse and various systems (Oracle database, SQL server, Salesforce marketing cloud, Other Cloud Platforms, Google Analytics, Loyalty Platform, …) using mainly SQL language Support with reporting and dashboard creation to automate and track metrics and results Support with customer level analytics & segmentation strategies. Support when necessary and act as back-up for our loyalty specialist & CRM coordinator (campaign creation, QA and post campaign analytics) Provide support on special projects and analytics as needed

WHAT YOU’LL NEED:

Bachelor/ Master degree in progress with a focus in business, statistics, computer science, or mathematics or related quantitative field Previous part-time / internship experience in business analytics an asset Loyalty program / CRM experience an asset Experience with statistical and data manipulation language (strong SQL required) Experience working with large data sets to lead to actionable business insights Experience working with BI Visualization such as Data Studio, Tableau or Power BI an asset Proficiency with Microsoft Office Suite required, including advanced Excel functions. Bilingual Preferred (French and English) Understanding of database structures Adept and proactive problem solver Strong organizational skills High attention to detail and commitment to high quality work Strong analytical & data mining skills Ability to work independently as well as part of a multi-disciplinary team

GROW WITH US!

We’re pretty proud to say that everything we do starts with our people – whether it’s in-store or at the head office. From sales associates and store leadership; dedicated in-house apparel and design teams; marketing, brand, and digital experts; stylists, photographers, and graphic designers; all the way to store concept and operations. We do it all. Ardene is truly a creative hub that is second to none.

Be part of a fun, dynamic and energetic team! Join our team and begin your career at one of North America’s top retail chains!

 

Ardene is an equal opportunity employer, and as such, does not discriminate in hiring or terms and conditions of employment on the basis of an individual’s race, ancestry, color, place of origin, religion, gender, gender identity, citizenship, age, sexual orientation, disability, national origin, family status, marital status or any other characteristic protected by applicable laws. Accommodations for people with disabilities are available upon request for candidates taking part in all aspects of the selection process. Selection decisions are solely based on job-related factors.