At Udemy, we’re on a mission to transform lives through learning. Through our intelligent skills platform and a global community of instructors, we’ve helped over 70 million learners and 16,000 organizations achieve their goals. Come join us in ensuring everyone, everywhere has access to the skills they need to unlock their potential and create possibilities for themselves and others.
Hybrid work
Udemy is headquartered in San Francisco with global offices in Australia, India, Ireland, Mexico, Türkiye, and other US locations. Our robust hybrid work model spans San Francisco, Denver, Ankara, Dublin, and Melbourne. This hybrid position requires two days per week in the office at the nearest hub. Learn more about us on our company page.
About your skills
Consulting: You effectively gather input from stakeholders, translate business needs into technical execution, and offer scalable solutions across campaign channels.
Influencing: You build strong cross-functional relationships and advocate for best practices in campaign execution, QA, and optimization to drive impact.
Decision Making: You prioritize competing deadlines and make sound, data-informed decisions to ensure high-quality campaign launches and continuous improvement.
Coaching: You share knowledge freely, support teammates with troubleshooting and best practices, and contribute to developing a collaborative, growth-minded team culture.
About this role
This is a highly collaborative and technical role responsible for building and optimizing multi-channel marketing campaigns that reach millions of learners worldwide. You’ll work across email, push, in-app, and other channels, translating business goals into high-quality, data-driven campaigns. As a key player in campaign execution, your work directly supports user engagement, lifecycle success, and the advancement of our marketing operations.
What you'll be doing:
Develop and maintain effective and positive working relationships with stakeholders and team members.
Gather and document requirements, understand campaign flows and logic, apply attributes and events, and define timelines as per SLAs.
Implement different kinds of marketing programs in a cross-channel campaign (Email, Push Notification, In App Messaging, Webhook, WhatsApp).
Build dynamic, mobile-responsive emails, modules, and templates using HTML5 and CSS3.
Implement Liquid/Java Script to create targeted and relevant personalization in emails.
Monitor email programs to ensure deliverability to a global customer base.
Contribute to the project management of email campaigns in the PM tool, Asana.
Contribute to lifecycle, promotions, and trigger-based programs.
Collaborate to coordinate coverage, allocate work, and manage bandwidth.
Utilize Validity to proof email campaigns to ensure correct design and device rendering.
Troubleshoot issues or errors that may arise pre- or post-launch.
Work with several partner teams, including Brand, Product, Engineering, and Data Science, to assist in improving email marketing sophistication through automation and personalization.
Monitor trends, analyze data, and optimize marketing campaigns.
Identify marketing process improvement opportunities..
What you’ll have
4+ years of technical email marketing or technical marketing experience.
Experience using Braze, Adobe Campaign, Marketo, and Adobe Experience Cloud or any other similar tool.
Solid experience in HTML and CSS, with the ability to troubleshoot code issues.
Solid understanding of cross-browser/platform issues, code solutions, and email best practices.
Familiarity with email marketing concepts, deployment, and implementation.
A drive to improve processes and increase operational efficiencies.
Exceptional attention to detail and the ability to work in a fast-paced environment.
Extensive experience in QA’ing content, audience, and automation.
Ability to monitor post-launch campaign success and work to escalate and resolve any issues.
Knowledge of email best practices, A/B testing, and CAN-SPAM laws, and the ability to bring new and innovative ideas to the team.
Experience using email optimization tools to proof email templates for device rendering.
A passion for learning, developing, and testing innovative email personalization techniques and formats.
A team-oriented mindset and the ability to work with a wide range of individuals.
At Udemy, we strive to be transparent around compensation. Actual compensation for this role is based on several factors, including but not limited to job-related skills, qualifications, experience, and specific work location due to differences in the cost of labor. In addition to a base salary, this role is also eligible for benefits and equity.Hiring Compensation Range$464,000—$580,000 MXNWe understand that not everyone will match each of the above qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you!
Life at UdemyWe aspire to be as vibrant and dynamic as the communities we serve, as inquisitive as those who use our platform, and as revolutionary as the future we strive to open for everyone. Here are some of the things we love about life at Udemy:
We’re invested in creating an inclusive environment that welcomes a diverse range of backgrounds and experiences. From creating employee resource groups, ensuring we’re a Fair Pay Workplace, and building a flexible work culture, our belonging, equity, diversity, and inclusion (BEDI) initiatives always put our people first. We want you to be able to bring your authentic self to work because when we all do, we’re better for it.
Learning is what we do – inside and out. Our Learning & Development team is second to none, helping ensure your journey is one of continuous progression. You’ll also have unlimited access to Udemy courses, monthly UDays (meeting-free professional development days), and a generous annual professional development stipend.
Our reason to exist is to revolutionize learning – that calls for taking risks and learning from failures. Whether it’s our hackathons (a company-wide effort to envision new possibilities for our product) or sharing our prototypes, we see experimentation as a crucial step on the path to success.
We’re committed to creating world-class employee experiences and are proud of the recognition of this by Great Place to Work.
Of course, the best thing about being part of Udemy is knowing your work makes a difference for people and organizations around the world. You’ve got the skills; why not use them to help others develop theirs?
At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability.
Our Benefits Start with UOur benefits start with you and were built to provide you and your family with the protection and care you need, making it easy to access the right coverage when you need it most. Benefits vary by region, and we encourage applicants to review our US Benefits and Ireland Benefits pages to get an understanding of some of the benefits we offer. For details on region-specific benefits, please refer to the information provided during the hiring process.
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