Tbilisi Georgia
13 hours ago
CRM Operations Executive.
CRM Operations ExecutivePosted 3 hours agoTbilisi Georgia$45,000 PAJob Reference: 36996Our client is launching an Indian focused sportsbook and casino based out of their offices in Georgia. They are looking for a CRM Campaign Operations executive. The role will  Oversee the end-to-end execution of CRM campaigns, ensuring timely and accurate delivery across multiple channels (email, SMS, push notifications, in-app messaging). Coordinate with the CRM team to develop campaign schedules, timelines, and task prioritization, ensuring smooth operations. Ensure that all campaigns are aligned with customer segmentation strategies and business objectives.

Process Optimization:

Continuously review and optimize CRM processes to improve efficiency and effectiveness, including campaign setup, execution, reporting, and feedback loops. Implement best practices for CRM campaign workflows, automation, and operational procedures.

Cross-Functional Collaboration:

Work closely with marketing, product, analytics, and customer support teams to align CRM operations with broader marketing strategies and business goals. Ensure alignment and communication across departments to guarantee consistency in messaging and customer experience.

Campaign Monitoring & Troubleshooting:

Monitor CRM campaign performance in real-time and address any operational issues or bottlenecks. Proactively identify opportunities to improve campaign delivery and customer engagement, and troubleshoot any operational issues that arise.

If this sounds like you please get in touch for a conversation.

Confirm your E-mail: Send Email