Job Seekers, Please send resumes to resumes@hireitpeople.com Complete Description:  - Supporting the management of the RMG portfolio of projects to include:o ensuring timely status reports from project leads and managers, o ensuring compliance with RMG portfolio management practices and procedures, o serving as the risk & issue coordinator for the portfolioo training project leads and managers on RMG and VITA work plan processes and procedureso performing quality assurance on new project proposalso coordinating with the VITA Work Plan team to ensure alignment between the RMG and VITA work plans- Supporting RMG business process management (BPM) to include: o Leading business process development and/or improvement effortso Maintaining the RMG BPM resource centero Working with the VITA BPM team to ensure alignment between the RMG and VITA process librarieso Performing quality assurance on RMG business process documentation prior to submission to the VITA PBM process - Planning and scheduling to include meeting coordination and logistics, project schedule development and updates, tactical plan updates- Supporting the development and implementation of the CRM Strategy- SharePoint site development and maintenance and SharePoint list and document library maintenance - Division records management
SKILLS AND EXPERIENCERequires:• Excellent verbal and written communication skills• Excellent organizational and time management skills• Expertise in MS Office Professional product suite, MS Project, MS Visio• Expertise in MS SharePoint to include site development • Experience as a program coordinator• Experience developing and documenting business processes and procedures including development of process flows and narratives and facilitating requirements definition work sessions• Experience with one or more process improvement methodologies (e.g., Lean)• Experience working across organizational boundaries and with diverse stakeholders. Preferred: • Experience with one or more CRM tools (MS Dynamics preferred)• Broad business analyst experience• Previous experience working in a Commonwealth agency• Familiarity with CRM concepts in a context similar to VITA (i.e., our primary customers are agencies)• Project Management Professional (PMP) certification• BPM or BA certification 

SkillRequired / DesiredAmountof ExperienceMS Office Professional product suite, MS Project, MS VisioRequired5YearsMS SharePoint to including site developmentRequired2YearsProgram Coordinator experienceRequired5Yearsbusiness process and procedure development and documentation to include process flows and narratives, facilitating requirements definition work sessioRequired5Yearsprocess improvement methodology experience (i.e. Lean)Required2YearsExp with CRM tools (MS Dynamics preferred)Highly desired1Yearsbusiness analyst expHighly desired2YearsPMP certNice to have1YearsBA or BPM certNice to have1Years