As a GSC team member, we create values to customers by providing technical support to solve issues of E-beam inspection machines, as well as identifying and reporting structural issues to initiate continuous improvements. We also contribute to push the boundary of technology by supporting introduction of new products and transition to production. GSC is also good team players through collaboration with various stakeholders. 

Role and responsibilities

(Remote / onsite) act as 3rd line technical support team, Global Support Center (GSC), to handle worldwide escalation issues of E-beam machines(Remote / onsite) coordinate escalation process with related stakeholders to drive for timely and structural diagnosticsContribute to quality technical documents including service procedures, escalation issue reports, and BKMCollaborate with related stakeholders to take improvement measures as a post action of escalation diagnosticsCollaborate with related stakeholders to support NPI projects and productsLead / support CS technical projectsTransfer knowledge within GSC / to CS through presentation session to help team skill up

Diversity and inclusion

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.

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