Petaling Jaya, Malaysia
4 days ago
CS Spare Part Leader
Responsibilities Make an impact

The incumbent responsible for all spare part related activities such as coordinate the spare parts sourcing, quotation preparation and follow up the delivery status, invoice upon delivered, custom clearance as well as be the key person who take lead to roll out initiative from Global Part center in the region. The incumbent will support regional Account Manager to strengthen the spare part sales volume by carry out spare part sales initiatives   Make an impact

  Possesses a sense for customer’s requirements especially part sales related activities and proactive thinking to turn the requirement into revenue. Take lead on spare part yearly initiatives. For example, to coordinate with Account Managers and service team for sales campaign to boost spare part sales for the region. Roll out initiatives organize by Global Part Centre in the region. Source and purchase spare part from qualified suppliers and increase part profit margin. Prepare quotation according to customer enquiry with input from maintenance team. Follow up spare part delivery to customers. Coordinate the spare part package for existing and new customers. Analyst wear and tear part that need to be replaced according to install based. Maintain and update part pricing database in the system. Maintain new or obsolete spare part number in system. Check warranty part service. Responsible for company spare parts inventory and management. Prepare part sales statistical reports. Attend regular maintenance service on site locally and overseas to understand the install-based equipment condition. Understand company’s products in detail. Propose continuous improvement on part service and its processes.

  Application Requirements What you need to succeed At least a degree holder in Business administration, electro-mechanical or equivalent. Minimum 5 years of working experience preferably in spare part sales support and its related activities. Independent and able to work under pressure and tight schedule. Proficient in delivery Incoterms. Proactive with a strong customer and team focus. Working experience in automated material handling system is an added advantage but not essential. Proficiency in English. Computer literate with good knowledge in using Microsoft Office applications (e.g. MS Excel). Efficient time management in the sense of result improvement.  
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