Welcome page Returning Candidate? Log back in! CSRC Intake Specialist Location US-AZ-Gilbert Min USD $18.00/Yr. Max USD $19.00/Yr. Job ID 2024-5791 # Positions 1 Category Behavioral Health/Social Work Type Regular Full-Time Overview

Intake Specialist - Customer Service Referral Center: The CSRC Intake Specialist receives calls from people seeking behavioral health and/or medical services, verifies eligibility for the services, and schedules initial intake appointments.

Responsibilities Receives incoming callsDetermines whether requested services are available. Determines availability of funding source to support requested services. Schedules client appointments, verifies funding source data, and obtains required authorizations.Creates Referral Demographic documents in EHR system.  Scans/Emails copies of faxed referrals and client information to the various sites' receiving parties.Enters client information into tracking spreadsheet.Remains aware of agency Intake capacity limits and assists clients with accessing appropriate outside resources during those times when intake services may be closed or limited.Performs other related job tasks or responsibilities as assigned.Schedules Transportation was necessary.  Conducts reminder calls for appointments as needed. 

Pay-Range: $18.00-$19.00/hour

Qualifications High School diploma or GEDBilingual in Spanish & English strongly preferred.  Pay Differential offered.Previous customer service or call center experience desirable.Must receive/maintain DPS fingerprint clearance.

Benefits of Working with JFCS:

Bonus Programs for both full-time and part-time employees.Generous Employee Referral Bonuses for both the new-hire and the referring employee.FREE Primary HealthCare to all employees and every member of their household, regardless of relationship.  This includes free prescriptions, x-rays/imaging, annual physical examination, mental health services, and more.  Flexible Scheduling and Telehealth Flexibility for many positions.401(k) Retirement Plan, with Company MatchWe offer tuition and clinical license reimbursement.Numerous professional development and career growth opportunities.Generous paid time off / sick time allocationsComprehensive Employee Benefits package, including medical, vision, dental, & more.Wellness CoachingEmployee Assistance ProgramEligibility for Loan Forgiveness Programs in many positions. Options Apply for this job onlineApplyShareRefer this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Connect With Us! Not ready to apply? Connect with us for general consideration. Application FAQs

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