We are looking for a Principal Success Services Engineer who will be responsible of the Systems administration support domain of CSS delivery, understanding the Customer Business and Industry requirements to provide the best service solutions.

As a Principal Advanced Services Engineer, you will interface with the customer's IT staff on a regular basis. Either at the client's site or from a remote location, you will be responsible for resolution of moderately complex technical problems related to the installation, recommended maintenance and use and repair/workarounds for custom Oracle Forms and Reports applications. You will be expected to work with only general guidance from management while advising management on progress/status.

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

Our competent CSS Engineers have the mission to:

Develop and manage the technical relationship with a designated customer (s) to maximize the value of Advanced Customer Support to the customer Provide technical advice and guidance for enterprise solutions. Act as the technical primary point of contact for Oracle CSS Safeguard customer satisfaction, and renewal, through quality delivery and added value. 

 

Career level - IC4

Career Level - IC4