At Monarch, we work together to provide life-changing care in communities across North Carolina and Rhode Island. As a team, we provide hope, promote wellness, and empower individuals and families impacted by mental illness, substance use disorders, intellectual and developmental disabilities, and traumatic brain injury.
You Belong at MonarchYou deserve a positive and encouraging work environment - a place where you can do your best work and grow as a professional. That is just what you’ll find at Monarch. Here, we care for people, including our team members. We offer a comprehensive, competitive benefits package that supports full-time and part-time team members and their families. More than just a job, this opportunity with Monarch will give you room to spread your wings and grow because we believe in promoting from within and developing future leaders.
Job Highlights:The CST Team Leader must have one of the following qualifications:
LMFT-A/LMFT
LCSW-A/LCSW
LCMHC-A/LCMHC
*An associate level licensed clinician actively seeking licensure may serve as the Team Lead conditional upon being fully licensed within 30-calendar months from the effective date of hire.
This Opportunity:The primary responsibility of the CST Team Leader is to drive the delivery of this service. The Team Leader monitors the delivery of CST to ensure the interventions are provided effectively to help the beneficiary restore community, daily living, personal, social and specific tenancy skills including obtaining and maintaining his or her own housing and develops natural supports, manage their illness, and reduce crises. The Team Leader facilitates a weekly face-to-face team meeting to ensure that the planned support interventions are provided; to allow the CST Staff to briefly discuss the status of all beneficiaries receiving services; problem-solve emerging issues; and plan approaches to intervene and prevent crises. Individuals who function in the capacity of a CST Team Leader will also provide direct and indirect services to the individuals and their families served.What You'll Do:• Provide assessment, person centered plan writing, and meeting facilitation to staff and to individuals being supported in order to have successful outcomes for their personal goals.
• Drives the delivery of this service.
• Provides individual therapy for beneficiaries served by the team.
• Provides behavioral interventions such as modeling, behavior modification, behavior rehearsal Designates the appropriate team staff so that specialized clinical expertise is applied as clinically indicated for each beneficiary.
• Provides and coordinates the assessment and reassessment of the beneficiary’s clinical needs.
• Provides clinical expertise and guidance to the CST members in the team’s interventions with the beneficiary.
• Provides the clinical supervision of all members of the team for the provision of this service. An individual supervision plan is required for all CST members except the Team Leader.
• Determines team caseload by the level of acuity and the needs of the beneficiary served.
• Facilitates weekly team meetings of the CST Monitors and evaluates the services, interventions, and activities provided by the team.
• Completes functional needs assessment(s) to determine the scope and anticipated outcomes to the services.
• Provide direct and indirect community support team services (individuals who work as part of a CST).
• Help staff and the people they are supporting develop relationships within their community that could help them achieve their personal goals. These resources include locating recreational activities, housing, food, clothing, school programs, vocational opportunities/services, and other providers needed for mental health, developmental disabilities and substance abuse services.
• Coordinate and monitor services, including comprehensive tracking of activities in relation to person-centered plan.
• Ensure admission and discharge procedures are followed according to policy.
• Coordinate admissions and discharges with appropriate staff.
• Assist people being supported in identifying areas of strengths and needs to develop their own dreams and goals. Develop a person centered plan with input from other team members.
• Determine required level and frequency of services and request authorizations from appropriate funding sources.
• Monitor utilization of services and ensure agency provides services consistent with authorization for each individual.
• Submit plan updates in a timely manner to funding body if change in authorization is needed.
• Identify and provide emergency crisis services as necessary and respond accordingly; coordinate other services as appropriate.
• Participate in agency on-call structure as First Responder.
• Facilitate a debriefing session following each crisis event for the purpose of making necessary changes to the PCP or crisis plan in an effort to prevent future occurrences of similar crises.
• Provide effective supervision to assigned staff, including responsibility for hiring, discipline, firing, administrative and clinical training, and performance appraisals.
• Ensure team is fully staffed with qualified, trained employees.
• Ensure all people receiving services have staff available to them consistent with the authorization of services.
• Manage a team of competent professionals and implement effective staffing patterns that meet individual needs.
• Build and manage teams with high morale and high efficiency. Maintain accurate service documentation in a manner consistent with agency and state/federal law.
• Complete and submit accurate billing information on time; maintain and ensure comprehensive medical records are kept for each person served.
• Maintain positive working relationships within the communities served, including with individuals, families, team members, other staff, monitoring and licensing agencies, organizations, and funders.
• Drive and travel extensively to community locations, various agencies, and other outreach destinations.
• Provide and/or arrange for transportation for people supported as required.
• Attend and actively participate in meetings and training as required.
• Maintain certification in all agency, state and federal training requirements.
• Demonstrate knowledge of and comply with all agency policies and procedures, as well as state and federal statutes and regulations related to specific program areas.
Monarch offers opportunities as diverse as the people we support and the communities we serve. Monarch is an equal opportunity employer and we are firmly committed to supporting and celebrating all forms of diversity.
Monarch does not accept paper applications. Any person with a disability who needs any reasonable accommodation under the Americans with Disabilities Act to apply for a position or otherwise to participate in Monarch job search or selection process, should contact HR@MonarchNC.org or call (704) 986-1550.
This job description in no way implies that these are the only duties and responsibilities to be performed. You will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of Monarch.