LToLead and manage the Customer Team for Egypt to deliver Nokia products and services to customers, manage customer satisfaction as well as achievement of Nokia’s key performance indicators.

 

·    As a senior sales professional, the CT Head is responsible for the end to end management of the CT, including Sales, operations, stakeholder relationship management, internal processes.
 

 KEY COMPETENCIES

 Strong Leadership skills to be able to lead the Customer Team and all support functions.Solid experience in handling accounts/customers of comparable size and complexity.Deep understanding of Nokia's product & solution and overall telecommunications market, trends and related regulations.Strong negotiation, communication and good interpersonal skills.Ability to have a good understanding of the customer’s business/competitive situation/strategy and an understanding of the drivers of customer profitability to drive Nokia business targets for the CTAbility to build strong relationships with influential stakeholders in the marketDevelop/execute strategies addressing all stakeholdersAbility to provide leadership and guidance during critical deal making process and collaboration with BGsFinancial and risk management skills to support forecasting and the qualification of opportunitiesExperience with contract management, financial terms and conditionsGood understanding of project management 

Your skills and experience

At least 10+ years relevant experienceTelecoms or IT background is a mustProven track record in business developmentRelevant university degree in telecommunications, technical, business or similar qualification.Strong leadership profile with presence and credibility in the marketSystematic thinker and a winning mindset


 Manage Nokia MN projects with Telecom Egypt, Etissalate Misr and Soudan.Develop MN Telecom Egypt, Etissalate Misr and Soudan.Further develop strong relationships with Telecom Egypt, Etissalate Misr and Soudan, including CXO level, to enable successful positioning and sales of Nokia products and services.Be responsible for the business strategy as well as the coordination of Nokia contracts with Telecom Egypt, Etissalate Misr and Soudan.Develop and articulate the overall sales strategy and lead account planning focused on key market segments.To maintain effective internal communications and networks with appropriate stakeholders and to galvanize support, maximize Nokia’s effectiveness and meet customer expectations.Accountable for business execution, operations, post sales and managing the account including all internal processes (e.g. strategy, demand planning, project execution, sales and resource management.Provide team leadership, in particular the account managers in the CT, ensuring that they have appropriate skills, training and knowledge to position and to position the value of Nokia’s products/services/solutions to the customers, ensuring that the CT works efficiently.Proactively provides opex, inventory and credit control.Ensures compliance with Nokia risk management, SOX/policies, procedures and reporting for the account.