You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

SLF Competencies & Behaviors:

Puts the Client First

Delivers Innovative Solutions - Asks questions to understand how and why work is done in a particular way, shares practices and welcomes input on how to improve. Learns and applies tools and technology that support continuous improvement.Leverages Data and Technology – Uses current technology efficiently. Readily learns and adopts new technologies.

Delivers Business Value

Understands our Business – Demonstrates interest in knowing how the business works.  Able to understand increasingly detailed business information, understand relevance and apply to work.Manages Complexity – Learns and applies problem solving methods and tools.  Seeks to learn how own work supports the organization and shows an interest in other parts of the business.

Builds Effective Relationships

 Engages and Influences Others – Communicates effectively within the team, relating openly and comfortably with diverse groups of people.Attracts, Develops and Retains Talent – Contributes to positive morale and a sense of team spirit.  Listens openly and learns from others who have different perspectives, backgrounds and/or styles.

Executes with Excellence

Drives for Results – Consistently meets goals and completes assigned tasks, clarifying work when needed.  Displays a can-do attitude and enthusiasm.Optimizes Work Processes – Works with people leader to clarify priorities and coordinates with others to get work done.  Shares improvement ideas and readily implements optimized work processes and practices.

Brings the Best

Builds and Applies Self-Insight – Actively participates in discussions about strength and areas for improvement.  Seeks opportunities to learn and build new skills and knowledge and asks for support when needed.Demonstrates Resilience and Adaptability – Responds well to changing priorities and circumstances.  Remains calm and focused despite disruptions or obstacles.

Relevant Courses-Professional/Technical Competencies

Good understanding of the life insurance and pre- need business, the Company’s products and services, business practices and procedures.

Adept in various system applications used in life and pre-need (Ingenium, PRISM, WMS (DCR/PS/NB) IPAC inc PR, and POS machine).

Job Category:

Call Centre

Posting End Date:

13/02/2025