Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it’s by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach.
Responsibilities & Requirements
The Culinary Associate II/Barista:
The duties of the Barista will include working closely with their team and production staff to make coffee drinks per recipe and prepare food if served at their location. The Barista’s duties include engaging with customers in a personable and service-oriented manner to build trusting and caring relationships with our guests. They must also be able to operate a computer and point of sale system requiring cash, credit, and payroll deduction transactions. Baristas may also need to spend extra time perfecting certain recipes and learning new ones to consistently serve our customers. Baristas will maintain food safety and a clean work environment.
Greet Customers as they enterAnswer questions regarding ingredients and different drinks and sandwichesTake orders while paying attention to details (e.g., preferences of coffee blend, dairy, and sugar ratios)Prepare beverages following recipesServe beverages and prepare food, like cookies, pastries, and muffinsReceive and process payments (cash, credit cards, employee badges)Count and consolidate drawer at the end of the shiftKeep coffee area cleanMaintain stock of all paper and food itemsCheck if brewing equipment operates properly and report any maintenance needsComply with health and safety regulationsCommunicate customer feedback to managers and recommend new menu items Maintain clean work environmentBuild good relationships with customers Keep supplies replenished to minimize downtimeJob Qualifications:
Able to walk and stand for long periods of time
Able to push and pull wheeled carts
Able to communicate effectively and follow oral and written instructions
Able to tolerate frequent temperature changes, working around equipment that generates heat, steam and cold
Skills:
Listen well and communicate in a professional and friendly manner
Focus on customer satisfaction
Practice basic safety procedures with respect to equipment and handling hot beverages
Be efficient and organized
New Hire/Annual Competencies:
Employee uses PPE per Culinary and Nutrition Care policy (KH Nutrition Personal Protective Equipment).Employee provides excellent customer service to both internal and external customers, per KH standards (KH Nutrition Customer Service).Employee washes hands per KH policy (KH Nutrition Handwashing and Glove Usage)Employee must complete all monthly and annual Mandatory Education Preferred Qualifications High school diploma or GED preferred. Food service or customer service experience preferredExperience working with an espresso machine is a plus
Key Words: food, nutrition, meal service, food service, room service, chef, sous chef, culinary, food prep
HOURS: 8:30 pm- 12:30 am/Monday - Friday
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