As a Customer Experience Intern with French at Honeywell, in Katowice,\nPoland, you will be responsible for Order to Cash process, ensure performance\nstandards are met and maintained to achieve the business objectives and reach a\nhigh customer satisfaction index. Supporting customers from various countries\nacross Europe will give you a chance to use your language capabilities on\nday-to-day basis. This is a hybrid role, 3 + 2 days model.

We have been innovating for more than 100 years and now we’re\ncreating what’s next. Our programs serve a global community and our hometowns\ntoo. We provide resources and financial support to causes around the world and\nencourage employee volunteerism. We are committed to the highest standard in\neverything we do!

Key requirements

Handle\n entry level customer related issues and concernsRecord\n all customer interactions into a CRM (Customer Relationship Management)\n DatabaseProcess\n standard orders & Maintain order accuracyProcess\n changes and enhancements to ordersMaintain\n complete customer records of all direct customers returns, orders,\n credits, and requests

Key skills and qualifications

New\n grad or currently being enrolled as a studentBusiness\n fluent in written and spoken English + French (min. B2)Previous\n work experience, especially in Customer Support within an international\n context, is a valuable advantageFamiliarity\n with CRM/SAP systems is a beneficial skillKnowledge\n of MS office skills (Excel, Word, Outlook)

We offer:

Competitive Salary regularly increased based on your performanceFlexible benefits basket with monthly budget allocated (medical insurance, life insurance, Multisport Card)Generali Insurance (Accident Insurance)Employee Assistance Program - Free and confidential service to help with any difficulties regarding work, life and personal or family mattersContribution to social benefits like x-mas benefit, holiday , engagement events from company social fund.

Equal opportunity statement

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Join us now and be part of a global team of thinkers, innovators, dreamers, and doers who make the things that make the future!

#TheFutureIsWhatWeMakeIt

EMEAUR 

Additional InformationJOB ID: req465585Category: Customer ExperienceLocation: Zelazna 4,Katowice,SLASKIE,40-085,PolandNonexempt