Additional Considerations (if any): Overnight Shifts, Must be 18+ - At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Description: Job Title: Custodian Department: Grocery FLSA: Non-Exempt General Function Provides prompt, efficient and friendly customer service. Responsible for store cleanliness, inside and out. Core Competencies + Partnerships + Growth mindset + Results oriented + Customer focused + Professionalism Reporting Relations Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of; Store Operations, Perishables, and Health Wellness Home, Service Managers Positions that Report to you: None Primary Duties and Responsibilities + Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store + Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store + Makes an effort to learn customers’ names and to address them by name whenever possible. + Assists customers by: + escorting them to the products they’re looking for + securing products that are out of reach + loading or unloading heavy items + making note of and passing along customer suggestions or requests + performing other tasks in every way possible to enhance the shopping experience + Answers the telephone promptly and provides friendly, helpful service to customers who call + Orders cleaning products as needed; audits invoices for correctness (where applicable) + Responsible for total store cleanliness and appearance, inside and out. + Including but not limited to sweeping, mopping, waxing, buffing, vacuuming, power washing, scrubbing, dusting, shampooing of carpets, sanitizing + Changes ceiling lights Monitors plumbing, fixtures, coolers, and freezers and notifies supervisors as needed + Installs and replaces towel, paper, and soap dispensers when needed + Empties the garbage and crushes cardboard + Assists customers with their needs + Conducts inventory on products for costs and amounts used every quarter + Responsible for equipment maintenance + Unclogs drains where needed + Adheres to company policies and individual store guidelines + Reports to work when scheduled and on time Secondary Duties and Responsibilities + Does price checks, returns carts from parking lot, and sacks for customers as needed + Cleans cooling systems and filters for the store + Assists in other areas of store as needed + Performs other job related duties and special projects as required Knowledge, Skills, Abilities and Worker Characteristics + Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions + Must be able to add, subtract, multiply and divide whole numbers + Have the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies verbally or in writing Education and Experience No education or experience requirements Physical Requirements + Must be physically able to exert up to 50 pounds of force occasionally; exert up to 20 pounds of force frequently; and exert up to 10 pounds of force constantly to move objects. + Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision. + Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions. Working Conditions This position is exposed to noise, temperature extremes, dampness, dirt, and chemicals/solvents. Equipment Used to Perform Job Scrubber, buffer/swing machine, mop, hand scraper, screw driver, wrench, and hand tools, power hand tools, vacuum Contacts This position has daily contact with suppliers/vendors, the general public, customers and co-workers. Are you ready to smile, apply today.