JOB SUMMARY:
The Custodian plays a vital role in maintaining a safe, clean, and pleasant living environment for tenants and visitors, while also supporting the overall operations of the property. The Custodian is responsible for performing routine cleaning, maintenance, and light repairs in the common areas of supportive housing properties.
ESSENTIAL JOB FUNCTIONS: Essential job duties but not limited to the following: (To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Rea sonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency.)
Cleaning and Janitorial Services:
• Ensures completion of assigned cleaning schedule tasks within each scheduled shift.
• Sweep, mop, vacuum, and dust to ensure cleanliness throughout the property.
• Clean and maintain common areas, including but not limited to offices, hallways, stairways, elevators, lobbies, laundry rooms, and restrooms.
• Perform regular trash removal and ensure trash bins are emptied daily in all common areas and compactor chutes.
• Clean windows, doors, and other surfaces to maintain a neat and presentable appearance.
• Disinfect high-touch areas (e.g., door handles, light switches, railings) regularly to maintain sanitary conditions.
Property Maintenance:
• Assist with light maintenance tasks, such as changing light bulbs, cleaning air vents, and minor repairs in but not limited to common areas.
• Perform minor repairs or alert the property manager /superintendent to larger maintenance issues.
• Help with seasonal maintenance tasks (e.g., snow removal, landscaping, or preparing heating and cooling systems).
Safety and Security:
Ensure that all common areas are well lit and safe for tenants. Report any safety hazards, damage, or issues (e.g., broken equipment, blocked exits) immediately to property management/superintendent. Ensure that fire exits, and emergency routes are always clear and accessible.Customer Service:
Provide excellent customer service to tenants, addressing any concerns related to cleanliness or common area upkeep in a professional and friendly manner. Report tenant concerns or issues to property management/superintendent as needed. Communicate professionally with tenants to ensure a positive living experience and maintain a respectful environment.Inventory and Supplies:
Maintain an inventory of cleaning supplies and equipment, reporting any shortages to the property manager/superintendent. Ensure that cleaning supplies are stored safely and used efficiently.Collaboration and Teamwork:
Work closely with the maintenance team and property manager to ensure the overall upkeep of the property. Assist with additional tasks as needed, such as setting up designated spaces for community events or special projects.ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES:
Committed to active promotion of ICL values and goals. Present yourself in a clean and organized appearance at all times. Excellent oral and written communication skills. Able to pay attention to the details. Able to use sound judgement. Work with high productivity standards Able to lift about 75 lbs. Ability to work independently and part of a team Must be proficient at safely using tools associated with the job Ability to establish effective working relationships with a variety of people at all levels in the organization. Dependability- ability to report for work as scheduled on a consistent basis Must be able to deal effectively with demanding tenants. Must be able to walk all over the building, including up and down stairs. Ability to understand and adhere to internal and external laws, rules and policies.QUALIFICATIONS AND EXPERIENCE:
High School diploma or GED plus a minimum of 2 years' experience in building maintenance with basic knowledge of OSHA standards, sheet rocking, taping, painting, tiling and woodworking. Familiarity with NY local and state plus federal housing laws. Able to read, understand, and write in English. Bilingual in Spanish and English is a plus.
PHYSICAL REQUIREMENTS: Employees in this title are required to possess the ability to perform all the essential tasks listed above with or without reasonable accommodations including the following physical demands: An employee in this job title must be able to lift, push, pull and/or move objects weighing up to 75 pounds and have the ability to bend and reach. Must be able spend most of the workday on one's feet.