Our mission is to create the Experience of a Lifetime for our employees, so they can, in turn, create the Experience of a Lifetime for our guests. We own and operate the most renowned destination resorts in the world as well as regional and local ski areas outside major cities, and connect them all through one unrivaled network. We are looking for ambitious leaders, innovators and creators to join our talented team. If you’re ready to pursue your fullest potential, we want to get to know you!
Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).
Job Summary
The Vail Resorts Marketing and Guest Services Applications team is looking for a Senior Business Analyst to join us! The Senior Business Analyst will report to the Senior Program Manager and is responsible for representing the voice of the business for our applications from requirements gathering through to development, testing and release. They own the team intake form and process, and they work with stakeholders to ensure all submissions have full acceptance criteria. They partner with the Senior Program Manager, Dev Lead, Developers, QA and Project Managers to solution when needed, gather and document requirements, and prioritize application backlogs.
Job Responsibilities
Ensure operational and project intake requests are assessed and replied to in a timely manner
Gather and document business and functional requirements for all operational and project intake requests
Assess severity/priority of production issues, determine business impact, and communicate progress during resolution
Collaborate with stakeholders, cross-functional IT partners, and internal team members to validate requirements and assess impacts
Own and perform story pointing and backlog prioritization
Adhere to QA Life Cycle by developing test plans and test scripts, documenting test results, reporting on results and managing UAT while coordinating testing with business partners
Willingness to work across multiple teams in an open and collaborative way to design holistic solutions in a fast-paced environment
Identify and socialize opportunities to improve integration and support by working with internal teams, within and outside of the IT department
Actively participate and take personal ownership in your career development through self-assessments, mid-year and annual reviews, goal setting and performance management
Required Qualifications
Bachelor’s Degree required or equivalent in related job experience
Minimum of 5 years of IT Business Analyst and/or related experience
Strong requirements gathering, documentation and analytical skills using Confluence and Sharepoint
Effective communication skills; listening, written and verbal; ability to communicate complex concepts to both technical and non-technical stakeholders
Experience with the Microsoft Office suite including, Excel, PowerPoint, and Word
Experience creating user stories and tasks in Jira
Experience in hybrid, waterfall, and agile SDLC environments
Ability to work in a highly collaborative, fast-paced and complex environment as a part of a team (IT, Business and Vendors)
Ability to solve a wide range of technical problems of diverse scope and complexity
Ability to follow up consistently to ensure resolution
Preferred Qualifications
Experience working in a marketing applications IT environment
Experience working with various IT toolsets and a matrixed organization
Familiarity with XML, FTP, and APIs
Familiarity with mobile application development, enterprise data warehouses, and cloud infrastructure
Experience with SmartSheet
PMI-BA, PMI-ACP, IIBA, PSPO, POPM or other accredited certification or coursework is a plus
The expected Total Compensation for this role is $125,000 + annual bonus. Individual compensation decisions are based on a variety of factors.
Job Benefits
Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons MORE employee discounts on lodging, food, gear, and mountain shuttles 401(k) Retirement Plan Employee Assistance Program Excellent training and professional developmentFull Time roles are eligible for the above, plus:
Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours) Free ski passes for dependents Critical Illness and Accident plans
Vail Resorts offers a ‘Hybrid’ work environment where employees living within 50 miles of the Broomfield office work on-site Tuesday, Wednesday, Thursday and have flexibility to work off-site on Mondays and Fridays. Employees living outside of a commutable distance can work remotely from British Columbia, Washington D.C., and the 16 U.S. states* in which we currently operate. This includes: California, Colorado, Indiana, Michigan, Minnesota, Missouri, New Hampshire, New York, Nevada, Ohio, Pennsylvania, Utah, Vermont, Washington State, Wisconsin, and Wyoming.
Please note that the ability to work in person or off-site, and the particulars related to such work, are subject to change at any time; and, accordingly, the Company reserves the right to change its policies and/or require in-person/in-office work or off-site work at any time in its sole discretion.
In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 506484
Reference Date: 12/23/2024
Job Code Function: Applications