We have many opportunities available on our other career site pages. Click here to link to our careers page!

At Diamonds Direct, we pride ourselves on finding talent with a certain set of characteristics, or what we call, RHINO’s. These are individuals with an unmatched work ethic, and are determined to do whatever it takes plus some. They are passionate about what they do and who they do it for, and always take ownership of their work by consistently charging forward. Most importantly, RHINO’s exhibit humility, as in order for the business to succeed here, it takes EVERYONE!

Do YOU have what it takes to be a Diamonds Direct RHINO??

We are currently seeking a Custom Order Specialist to join the fastest growing jewelry company in the country. This job will be located in New York City and the position will be based in a fast-paced environment with multiple requests coming in on a daily basis.

Responsibilities

Responsible for accurately submitting/verifying custom orders with vendors within a specified time-frameOversee the Special/Custom Order Process start to finishCalculate and quote pricesInteract with both the vendors and the customers on a regular basisChecks the status of orders, maintains quoted time frames, and handles any potential issues

Requirements

Must have 1+ yrs jewelry industry experienceMust have 1+ yrs of experience with custom jobsMust have basic understanding of placing CAD requests with designers, vendors and knowledge of reading CAD to get cost for pieces Must be able to pass knowledge assessment during interview processMust be able to respond to customer inquiries outside of normal business hours, if necessaryExcellent communication skillsKnowledgeable in ExcelKnowledgeable in PhotoshopAbility to work well with a team of diverse personalitiesKnowledge of jewelry manufacturing a plusMust be able to travel to shows a minimum of three times per yearMust Live in New York Tri-State area

What We Offer

We offer an amazing culture! We have the opportunity of a Bridal powerhouse and the feel of a family-oriented small business.

Benefits

Base pay $25-$30/hr **Base pay offered may vary depending on geographic region, internal equity, job related knowledge, skills and experience, among other factors. MedicalDentalVisionBasic Life InsuranceVoluntary Life InsuranceLong-Term DisabilityShort-Term DisabilityFlexible Spending Account (Medical & Dependent Care)Retirement Plan with MatchingVacationSick TimePaid HolidaysAttractive Employee Discount

Don't forget, we have many opportunities available on our other career site pages. Click here to link to our careers page!