Tokyo, JP
7 days ago
Customer Account Engineer

General Job Function:

Support Customer Account Managers (CAM) in capturing opportunities in every aspects

Develop commercial offers and negotiate with customers for closing

Collect market information and voice of customers to review operations, performance issues and customer’s needs

Maintain an understanding and status of key projects and keep the CAMs appraised of project execution and issuesDuties and Responsibilities (in the order of priority):

Create and update opportunities/orders on sales management tool, e.g. D365 and SAP

Discuss and negotiate with customers to clarify scope of work and deliverables

Prepare NDAs and MOUs, as needed

Offer development working with relevant functional groups (WEJ Projects, overseas technical and commercial group) onoffer development

Prepare for Limits of Authority (LOA) and pricing

Prepare and execute contract with customers and sub-contractors

Perform Order Entry and create Sales Orders in SAP

Manage contract changes and monitor project executions in terms of finance

Coordinate acceptance, invoices & sales recognition with customers/Finance/Projects

Interface with customers in gathering intelligence/feedback and promoting new opportunities

Be able to act on behalf of CAM in case of his absenceEducation and Qualifications / Skills and Competencies: Education Level (Degree, Area of Study) – Minimum Requirement:

Bachelor degree (in engineering if applicable), related technical discipline or equivalent

Business knowledge in contracting and accounting/financeYears of Experience (if applicable):
5-10 years as a sales engineer preferably in nuclear or electric utility related businessProfessional Certifications:
n/a Skills and Competencies:

Willingness to actively learn new area and efficient in time management

Understanding of different commercial processes employed by various customers inJapan, and plan and allocate resource/efforts accordingly to optimize internal andexternal commercial document preparation

Understanding of general commercial and legal terms of contracting and NDAs

Communicate and negotiate with Legal internally in US and externally

Practical and some fundamental knowledge of engineering principles and techniques,nuclear products and services, industry codes/standards and government regulations

Capable of understanding of Intelligence / voice of customers along with Westinghouseposition and capability and reflect it into promotional process (engineering andcommercial approach)

Capable of written and verbal communication in Japanese and English

Host and facilitate meetings internally and externally including translation as needed

Confirm your E-mail: Send Email