Customer Acquisition Specialist - English Customer Service and Support (https://jobs.concentrix.com/job-search/?category=Customer Service and Support) Location Alexandria, Egypt Apply Now (https://apply.concentrix.com/global/en/apply?jobSeqNo=CONCGLOBALR1527156EXTERNALENGLOBAL&step=1&utm\_source=none) Job Title: Customer Acquisition Specialist - English Job Description The Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers. + Provide accurate weekly/ monthly/ quarterly sales forecast + Mastery of product knowledge and technical understanding of services to assess client requirements + Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage + Manage external competitive pressures and handle objections to retain customers or win new customers + Manage high volume of customer contacts through phone and email each day – majority of communication is outbound + Work with your team and management to provide a professional experience during all interactions with customers and prospects + Maintain the customer management system (CRM) to ensure all relevant data is captured + Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts + Work with a team and report directly to a Sales Manager Location: EGY Alexandria - 5th Floor, Matajer Tower 2, 51 - 61 Fawzi Moaz Street, Smouha, Sidi Gaber Language Requirements: English (Required) Time Type: Full time **If you are a California resident, by submitting your information, you acknowledge that you have read and have access to theJob Applicant Privacy Notice for California Residents (https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/)** Apply Now (https://apply.concentrix.com/global/en/apply?jobSeqNo=CONCGLOBALR1527156EXTERNALENGLOBAL&step=1&utm\_source=none)