Atlanta, GA, US
43 days ago
Customer Advocate II

If you are a GPI employee, please click the Employee Login before applying.

 

At Graphic Packaging International, we produce the paper cup that held your coffee this morning, the basket that transported those bottles of craft beer you enjoyed last weekend, and the microwave tray that heated your gourmet meal last night. We’re one of the largest manufacturers of paperboard and paper-based packaging for some of the world’s most recognized brands of food, beverage, foodservice, household, personal care and pet products. Headquartered in Atlanta, Georgia, we are collaborative, diverse, innovative individuals who create inspired packaging while giving back to our communities. 

 

With over 25,000 employees working in more than 130 locations worldwide, we strive to be environmentally responsible in our industry and in the communities where we operate. We are committed to workplace diversity and offer compensation and benefits programs that are among the industry’s best to reward the talented people who make our company successful.

 

If this sounds like something you would like to be a part of, we’d love to hear from you.

 

A World of Difference. Made Possible.


 

Position Responsibilities

 

Provide accurate and continual communications to internal and external customers on any aspect of order fulfillment Order and inventory management based on forecast and other modeling Manage on time and in full shipments Project management for our external customers (developing new business with existing customers) Achieve all goals associated with cash flow for GPI as associated for their account Goals include accounts receivables and working capital management Participate in Lean Sigma projects and deploy continuous improvement initiatives Develop strong relationships with internal and external customer contacts Liaison between GPI and our customer on all aspects of account management  All other duties as assigned

 

Required Skills:

 

Solid understanding of customer account management

General understanding and experience with ERP business application, (SAP preferred)

High degree of organization and attention to detail

Successful time management and prioritization skills

Effective written and oral communication

Microsoft Office Skills

 

GPI’s Benefit Program

Competitive Pay

401(k) w/employer matching

Health & Welfare Benefits

Medical, dental, vision, and prescription drug coverage

Short and Long-Term Disability

Life Insurance

Accidental Death & Dismemberment (AD&D) Insurance

Flexible Spending and Health Savings Accounts

Various Voluntary benefits

Adoption Assistance Program

Employee Discount Programs

Employee Assistance Program

Tuition Assistance Program

Paid Time Off + 11 paid company holidays each year

 

Applicants will be accepted on an ongoing basis and there is no deadline.

 

Pay Range:   $50,190.00 - $62,790.00

 

Graphic Packaging is an Equal Opportunity Employer. All candidates will be evaluated on the basis of their qualifications for the job in question. We do not base our employment decision on an employee's or applicant's race, color, religion, age, gender or sex (including pregnancy), national origin, ancestry, marital status, sexual orientation, gender identity, genetic identity, genetic information, disability, veteran/military status or any other basis prohibited by local, state, or federal law. Click here to view the Poster, EEO is the Law.


 

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