Respond to incoming calls from customers.Provide clear and accurate information regarding product features, troubleshooting, and usage guidelines.Assist customers in resolving technical issues and guide them through step-by-step solutions.Maintain accurate records of customer interactions and feedback in the company database.Stay updated on product knowledge and industry trends.

Requirement:

At least two years of work experience in a related field.Strong verbal and written communication skills with a focus on customer interaction.Proficient with computer systems, and Microsoft Office.