Schneider Electric has an opportunity for a CUSTOMER CARE AGENT located in\: Costa Rica.
Schneider Electric creates connected technologies that reshape industries, transform cities and enrich lives. Our 135,000 employees thrive in more than 100 countries. From the simplest of switches to complex operational systems, our technology, software and services improve the way our customers manage and automate their operations. Help us deliver solutions that ensure Life Is On everywhere, for everyone and at every moment.
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Great people make Schneider Electric a great company.
What do you get to do in this position?
Support Customers and the Sales Team with order processing, general pre-sales & post sales queries, stock levels, credit information, logistic and basic product information with the objective of continuous improvement and maximizing customer´s satisfaction.
Detect all opportunities to serve the customer while addressing customer support requests and perform outbound sales activities.