65178 | Customer Services & Claims | Professional | Allianz Partners | Full-Time | Permanent
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Key Responsibilities :

 

Perform front office activities Answer telephone inquiries from customers (physical clients or agencies) regarding roadside assistance Create roadside assistance claims, coordinate with service providers to ensure help arrives at the exact location and agreed upon time Perform outbound calls to clients and service providers after the claim has been resolved E-mail communication within claims department Use system to check claims required by customers

 

Profile Key Requirements:

 

Advanced German level minimum C1 Excellent interpersonal and communication skills Customer Centricity Attention to details Proven track record of working and achieving targets Ability to handle and analyze a large amount of information Proactive attitude and team spirit Good MS Office skills

 

The benefits we offer, besides our great way of living at work, are:

 

Foundation:

Monthly Budget on Benefit Subscription to private medical services provider Gift tickets for Easter and Christmas on Benefit Platform

 

Health and Well-being:

Additional vacation days based on seniority in AZP Corporate seminars

 

You grow:

Local and International Career opportunities 4 different Volunteering Teams you can be part of All you can read with LinkedIn Learning & Bookster

 

 

Attractive compensation package:

Fixed salary compensation + performance bonus