Job Summary:
If you are a Logistics professional looking for an opportunity to grow, Emerson has an exciting opportunity for you! The Customer Care and Logistics Executive is responsible to drive and manage the logistics program. This role requires working closely with freight forwarders and ensuring door-to-door shipments meet operation needs. This position handles order related queries and coordinate with plant operations to ensure seamless and timely order fulfilment.

 

In this Role, Your Responsibilities Will Be:

Preliminary review of customer order Terms & Conditions and sales agreement. Coordinate with Emerson contract team and the customer to smoothen the approval of contract and ensure compliance with International Trade Compliance  Preparation of weekly backlog report for SEA, monthly management report and other ad-hoc requirement  Coordinate customer care process from order entry to ship to customer. Schedule and plan monthly sales shipment Support and coordinate with the sales team to support customer request and historical sales data Coordinate with forwarder for both local and oversea shipment, and ensure export shipment compliance Support finance in preparation of project costing for tooling and machine                                                                                                                         Who You Are:
You quickly and decisively take action in fast-changing, unpredictable situations. You deliver messages in a clear, compelling, and concise manner. You analyze multiple and diverse sources of information to define problems accurately before moving to solutions. You know what motivates different people and aligns work accordingly.
For This Role, You Will Need: Bachelor's Degree or equivalent experience in any field Minimum 5 years working experience in Customer Care with some experience in logistics Commercially minded and outcome oriented Outstanding interpersonal skills and the ability to influence across a multi-function organization  Strong analytical problem-solving skills  Good sense of logic with ability to work under pressure and tight deadline Great teammate who can work lead and work along side with the others in the multinational environment without authority Preferred Qualifications that Set You Apart: Excellent written and verbal communication skills  Good command of English  Good computer skill, proficient with Microsoft Office Self motivated and energetic with sense of urgency Our Offer To You:
By joining Emerson, you will be given the opportunity to make a difference through the work you do. Emerson's compensation and benefits programs are designed to be competitive within the industry and local labor markets. We also offer a comprehensive medical and insurance coverage to meet the needs of our employees. We are committed to creating a global workplace that supports diversity, equity and embraces inclusion. We welcome foreign nationals to join us through our Work Authorization Sponsorship. We attract, develop, and retain exceptional people in an inclusive environment, where all employees can reach their greatest potential. We are dedicated to the ongoing development of our employees because we know that it is critical to our success as a global company. We have established our Remote Work Policy for eligible roles to promote Work-Life Balance through a hybrid work set up where our team members can take advantage of working both from home and at the office. Safety is paramount to us, and we are relentless in our pursuit to provide a Safe Working Environment across our global network and facilities. Through our benefits, development opportunities, and an inclusive and safe work environment, we aim to create an organization our people are proud to represent.
Our Commitment to Diversity, Equity & Inclusion At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspires innovation and brings the best solutions to our customers.  This philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place.  Learn more about our Culture & Values and about Diversity, Equity & Inclusion at Emerson.  If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com.