The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As a Customer Care Operator, you will set the stage for guest experience with your welcoming smile and service.

THE STARTING RATE: $15.49

THE DAY-TO-DAY:

Answer inbound telephone calls where transactions range from call transfers and overhead paging to guest wake-up calls and message delivery

Prepare and handle a high volume of repetitive customer interactions over the telephone in a fast-paced environment

Provide customers with a clear picture of products and services, always leading the call without failing to listen to the voice of the customer

Provide important observations gathered from many customer interactions, offering suggestions to improve process, product or service offerings

THE IDEAL CANDIDATE:

Looks forward to working with a team to provide positive experiences

Describes themselves as detail-oriented

Enjoys helping others and likes to make a good impression

Can handle multiple tasks at one time

THE PERKS & BENEFITS:

Wellness incentive programs to help you stay healthy physically and mentally

Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.

Free meals in our employee dining room

Free parking on and off shift

Healthcare, financial, and time off benefits

Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION: https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=14367

Are you ready to JOIN THE SHOW? Apply today!